1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, had an issue with my shower which I didn’t discovery until late at night. The night receptionist was fantastic, attempted to repair but when that didn’t work swapped he swapped my room for the one next door. Excellent customer service (sorry didn’t get his name but he deserves a pat on the back!)
Negative section of review
The stairs - with no lift Breakfast coffee , and the juice wasn’t great.
Positive section of review
This hotel is always clean, with friendly and helpful staff. I have stayed here a few times for work and I believe it's one of the best value for money hotels in the area. Bedrooms are basic but clean and well presented. Less than 5 mins walk from the tube - really convenient location
Positive section of review
Staff were friendly and helpful. The bathroom was spacious enough and clean. The lockers had keys provided, which was convenient as often you need to have your own padlock. The location was convenient.
Negative section of review
It was tricky to get into bed as the ladder was blocked by the locker. I also couldn't sit upright on my bed and hit my head several times. The room was tiny.
Positive section of review
Location and excellent rooms. Room service and room staff particularly helpful. Having left my I-pad in my room, the office staff found and dispatched it to my home, many thanks.
Negative section of review
Nothing.
Positive section of review
All good for my sunny weekend trip by public transport trains and bus.
Negative section of review
Nothing
Positive section of review
Room was nice, nice view of the monument. Location fantastic.
Negative section of review
Breakfast terrible. The quality of the food on offer was very poor.
Positive section of review
Great staff. Friendly and professional. Great location.
Negative section of review
Lack of facilities for own food and drink.
Positive section of review
Perfect host and ideal location for a family celebration
Positive section of review
Lovley room everything you need.
Negative section of review
Could of done with a fan as room was hot.
Positive section of review
How clean hotel was