1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From check in to check out the hotel covered all our needs. Lovely room and all the staff were really friendly and helpful especially the young lady on reception at check out!
Negative section of review
N/A
Positive section of review
Kind welcoming host who was very accommodating. Clean, and homely house. Lovely Garden! Use of netflix and the airfryer was a great bonus.
Positive section of review
The staff were very friendly. Our evening meal in the restaurant was delicious, the service was great and the atmosphere was relaxing.
Negative section of review
As we needed to be at the convention centre for 8am, it would have been good to be able to have a breakfast at 7.30.
Positive section of review
Food was nice, location was perfection, staff were lovely, our room was stunning ! We will be returning in the summer !
Negative section of review
N/a
Positive section of review
Great reception on arrival. The room was clean and well maintained. Great central location. Overall good.
Negative section of review
On arrival, the lift was out of order, therefore I had to use the stairs, not an issue for me. However, the carpet on the stairs was worn and grubby, which had a very poor 1st impression.
Positive section of review
Amazing facilities, very clean & impeccable attention to detail
Negative section of review
Nothing it was perfect
Positive section of review
freindy hosts very clean hotel brill breakfast
Positive section of review
Location, friendly host, comfortable room.
Negative section of review
Would have loved a pot of tea or real coffee (not sachet of Nescafé) at breakfast.
Positive section of review
Location, lovely staff, lovely room
Positive section of review
The beds were comfortable
Negative section of review
Unclean- surfaces dirty, food on floor, rubbish on couches, mop bucket full of dirty water under the stairs, dirty drying pan out the back on the ground, damp towels thrown over various radiators (the only towels in the property therefore no one could take a shower because none of us knew if they were newly washed or just used) No replies when asked about how to access the property. Wrong postcode advertised on the site. When the host finally did reply on the day of arrival- he did so in block capitals- he said to not contact him but to contact this other number. The lady on the end of that number had no idea about the property or booking. When we did message the host again regarding the issue, he then gave us the correct address and key code number. There was no WiFi or ironing facilities- which both had been advertised. When we messaged the host only once more to ask for a WiFi password- we were ignored. The phone signal for both UK and our Irish phones was bad and we had to walk down the street to order Ubers.