1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For the price I was charged the room definitely was not up to scratch it was unkempt and lack the quality I expected from this property which I have stayed at a few times this would now make me look again at what other premises is available in and around the area 🙁
Negative section of review
The over all cleanliness and quality of the room lights not working alongside sockets not working and lack of amenities available which are pretty standard for rooms not classed as Deluxe Executive
Positive section of review
Selected the property due to the close proximity of friends. Nice touches with photo frames including wifi details and QR codes to guides for TV and washing machine. Towels included.
Negative section of review
Bedroom at back of house the door doesn’t close. No storage in bathroom to put toiletries Front and rear gardens a little unsightly with weeds
Positive section of review
the staff were very helpful towards my sister and young niece the locaion was superb and would definitely recommend it to others members of my family and friends.
Negative section of review
N/A
Positive section of review
Convenient late night access using lockbox. The bedroom was clean, tidy and comfortable. The apartment is modern and well-kept.
Negative section of review
The listing was extremely deceptive. It has since been changed, but was originally listed as: 'Featuring quiet street views, Alexandra Palace White Hart Lane With Pre-production music studio features accommodation with a terrace and a balcony...private kitchen...' So we thought we were booking an apartment within a music studio, with a balcony, private kitchen, etc. However when we arrived, too late at night to back out, we found ourselves in a council estate in Hornsey, not a music studio in White Hart Lane, and the accommodation was the host's spare bedroom. The kitchen had dishes stacked on the bench top, unwashed dishes in the sink, and rubbish on the floor. The living area was locked. The 'balcony' was the shared access way between the multiple units in the 60s estate. The host herself arrived at 2am, which we also hadn't expected. We had to get up to let her in as we'd put the chain on the door. The estate was extremely noisy, with people yelling throughout the night and into the morning, including someone who sounded completely off their head. Not sure how to describe that politely. If you're a young city dweller, you might be okay with this accommodation. As a couple in our 70s, we were not.
Positive section of review
The accommodation was located very central and just across the road from a tube station and was served by several bus routes.
Negative section of review
The front door to the accommodation was unlocked for large periods of the day during our stay which didn't make us feel safe as young women. We had an issue where our first bedroom wouldn't lock when we left and the contact we had was a chatbot which was useless. We eventually got sorted by talking to a human but it took far longer than expected to get this sorted and we ended up missing a reservation as a result. The room itself looked fine and was clean but on closer inspection there was a lot of details like torn carpets, broken drawers, stains on walls that let the place down.
Positive section of review
The location was great and the bed was very comfortable. Everything about this hotel was great.
Negative section of review
Nothing. Everything was to our liking.
Positive section of review
Room clean and comfy bed, excellent location for Top Of The Town pubs
Negative section of review
No free wifi
Positive section of review
Excellent location. Helpful, pleasant staff at front desk
Negative section of review
Rude customer facing staff member at breakfast. Air conditioning was broken throughout our stay
Positive section of review
A lovely old property beautifully renovated.
Negative section of review
One tiny suggestion: coat hooks near the front door would be useful.
Positive section of review
The breakfast was ok
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