1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Its absolutely stunning inside and out, grounds are well maintained. Rooms are modern, beautiful, clean! Breakfast was delicious and lots of choice. We got 4 drinks vouchers in total in my sisters’ bedroom to celebrate their 18th birthdays, decorations for a small extra fee. The drinks vouchers were complimentary and such a kind gesture!! Highly recommended for birthday celebrations.
Positive section of review
The property is perfect, infarct am planning to stay there again tomorrow for a night, the only down side was the couple upstairs above Room 1, drinking and arguing all night till 05.05am, slamming doors all night, i appreciate the floor boards crick but sounded like they where having a happy dance as well all night.i had to go to work at 7am..apart from that Excellent place to stay
Negative section of review
please see comments above, i know it not your fault until you get a wrong person renting the property
Positive section of review
The location was great , the apartment was spacious and clean . It came equipped with many things. Had some issues with the tv remote otherwise it was solved. Great communication from the host . Great instructions given to locate the property the keys etc - I can’t complain . Would book again for sure
Negative section of review
The tv remote
Positive section of review
Big thank you to the maintenance guy (?Josh / George) who came in on Sunday his day off to break into our safe when it broke. We cannot thank him enough for rescuing all my epilepsy meds that were trapped inside, and rescuing us along with it! That really was above and beyond
Negative section of review
The towel rail in the bathroom wasn't working (said it failed 6 months ago) minor thing but bit of a shame as would have been nice to dry our towels. Also would have been good to have the option to upgrade your TV package / buy films / have TV with the right connector so you could stream from your phone..... As terrestrial TV is a bit rubbish! 😀
Positive section of review
Super location for visiting University College London, and for being centrally located in a lively neighborhood with lots of sites, restaurants, and easy connection to buses and the Russell Square tube station for getting a bit further into London.
Positive section of review
Great welcome even though we arrived earlier than check in. Staff were all very helpful, rooms clean and comfortable and lovely lounge for relaxing with a magazine after a long walk. Delicious dinner too.
Negative section of review
Nothing
Positive section of review
Stunning location/ our superior room had sea view. Outdoor pool was spotless and perfect temperature. Bathroom was excellent.
Negative section of review
Service at breakfast first day was very flaky- we had to call someone over as they did not come to take order. Coffee was really awful (we were offered a pot) so we had to re order individual cups. Hotel wines were hugely expensive- there always should be a reasonably priced “house” wine available. Bed was a big but a bit soft for our taste.
Positive section of review
A spacy room without noise from the street, comfortable bed, good breakfast.
Negative section of review
It would be nice to have more space during breakfast.
Positive section of review
Beds were comfortable room very clean staff friendly
Negative section of review
Car park
Newcastle upon Tyne, United Kingdom
Positive section of review
The location is great, the staff are very helpful.
Negative section of review
The room wasn't very clean. It was dusty there was marks on the wall in the bathroom near the toilet! We always stay here when we come to Newcastle but we were very disappointed this time.