1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
First they wouldn’t let us check in as we had no photo ID. I had to ask my son to drive to my house take a picture of my driving license and send if to me. No where on the booking did it ask for this before checking in. Secondly we wasn’t told they had maintenance work going on with the water. We checked in at 4 and was going out at 6 and still couldn’t get ready as we had no water to shower or flush the toilet. The reception said they had told us this but they hadn’t.
Negative section of review
Maintenance on a Saturday afternoon when the hotel was full on a bank holiday!
Positive section of review
Stunning location with beautiful views across the loch. Lovely spacious clean comfortable apartment for two people.
Negative section of review
The WiFi is at best intermittent and at worst non existent making it virtually impossible to watch anything on the smart tv in the evenings.
Positive section of review
Beautiful building Great location Very friendly and helpful staff Well equiped Apartment was lovely
Negative section of review
We could not put the heating down, there were instructions...we still couldnt get our heads round it!
Positive section of review
Not much at all, smelly and very out dated but the site is pleasant.
Negative section of review
Booked a small break for me and my family and as soon as we arrived at the caravan we realised there is no parking outside like advertised. In fact the parking is a good walk away from the caravan. Walked in and instantly got a pungent smell of damp and dog so had to open all the windows and spray air freshener. Hot taps and shower did not seem to work half of the time and all in all it just seemed to be very old and rickety. Wasn’t expecting the ritz but on a hole very disappointing. Either way enjoyed the location and site very much and will be visiting again.. the biggest shock for us is that we paid a £100 deposit which a week later we have still not received and now are being accused of breaking things which we are absolutely certain we know we didn’t .. my advise is DO NOT STOP HERE and fall for the same con that we have fallen for . Currently going through booking.com to get out deposit back .
Positive section of review
Room was very small, but clean and comfortable
Negative section of review
There was no view, only a brick wall. Noise of staff moving barrels and equipment below my window.
Positive section of review
Lovely ambience. Great staff and great food
Negative section of review
Nothing
Positive section of review
Great location for Royal Albert Hall event
Negative section of review
Booked a Queen Room Small room Small bed Small shower
Positive section of review
Very good location and good breakfast
Negative section of review
The room was tiny
Positive section of review
Very comfortable and cute
Negative section of review
The heating control wasn't available
Leamington Spa, United Kingdom
Positive section of review
Homely and comfortable
Negative section of review
Nothing
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