1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a decent sized room, the shower was good, it was reasonably quiet and in a great, convenient location. We liked the building and everything was fine.
Negative section of review
There wasn't a proper reception area, so it was slightly odd checking in and then we couldn't find anyone who was able to provide us with a second set of towels (our neighbours had the same problem!). But only a minor complaint.
Bury Saint Edmunds, United Kingdom
Positive section of review
Warm welcome, staff courtesy, breakfast was excellent. Room was lovely and the upgrade for a special birthday was an unexpected treat !
Negative section of review
Nothing we didn't like
Positive section of review
Perfect location, clean comfortable apart from the pillows (rock hard)
Positive section of review
Clean room, friendly staff. Great location and delicious breakfast.
Negative section of review
The fact we could only stay one night.
Positive section of review
The breakfast was plentiful something for everyone's needs
Negative section of review
Nothing at all
Positive section of review
Neat and comfortable Central location
Negative section of review
Unable to get breakfast early morning the cafe below didn’t open till 9am
Positive section of review
Location and cleanliness
Negative section of review
The stairs
Stansted Mountfitchet, United Kingdom
Positive section of review
Close to the airport
Negative section of review
Could not believe I was charged for someone to pick me up from outside the hotel that I stayed in ..absolutely disgusting from you.
Positive section of review
The location
Negative section of review
The design of the bathroom. The lack of a mirror at a suitable height over the wash hand basin, the lights on a motion sensor going off too quickly to allow time to operate the safe. It was a pity the roof top bar is closed on Monday and Tuesday.
Newcastle upon Tyne, United Kingdom
Positive section of review
the place
Negative section of review
nine