1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Minutes away from Paddington station. Shops for essentials, pubs and breakfast cafes close. Shower was very good. Big enough to hang towels after shower and clothes for the next day. A good space for four of us.
Negative section of review
A bit dusty and milk in the room (for hot drinks) had gone off.
Positive section of review
Very clean and tastefully decorated. Lovely dining room. Very quiet location with plenty of parking. Excellent breakfast. Very friendly staff.
Negative section of review
There was nothing to dislike!
Positive section of review
The hotel is very close to city centre and was quiet when we were there. It is situated right beside the metro station 🚉
Negative section of review
The air conditioning wasn't working, when I said this to one of the people on reception, I was told that the hotel was full and to ask again the following day: however there was a fan provided (for all the good it did). There was a nail sticking out of the shower wall, and the plug in the sink was black with dirt... I didn't bring this to the attention of any of the staff members at the time... I wasn't bothered by this stage. There is an alleyway beside the hotel and it stinks of urine, not the fault of the hotel staff but just for visitors to be aware I hate leaving bad reviews, and our stay wasn't bad. The room we had needs work. Leaving people in a room with no air con at the end of June is not good enough
Positive section of review
It was our anniversary and the man upgraded us for free! The hotel was a bit run down but room was tidy and clean
Negative section of review
The lift took ages this morning to come to the 6th floor
Positive section of review
Very clean air con room friendly staff
Negative section of review
Paid £200 for the night as attending a concert which i assume they must’ve put the prices up for booking just a week before staying and only had one flat pillow - when asking for another pillow they didn’t have any - room was very small too and bed was quite a small double pushed up against the wall . The breakfast was ok but had a long wait for more eggs and bacon - a very small room for the amount of people all trying to help themselves to breakfast but it was ok for one night.
Positive section of review
Location central. Beautiful features.
Negative section of review
Outdated and window would not close leading to noise and disturbed sleep.
Positive section of review
Well presented , comfortable rooms .
Positive section of review
Great location, very friendly staff
Negative section of review
Room was very small for the price
Positive section of review
Friendly staff
Negative section of review
Nothing I didn’t like
Positive section of review
Everything 😊
Negative section of review
Nothing