1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff were nice. I stayed last year and nearly didn't return this year as the staff treated me differently than my friends. I am a black female and I noticed a few things that were directed at me in a way that made me feel uncomfortable. But this year - the staff were so nice and I wish I got their names to say here.
Negative section of review
I paid for a river view - seeing the bridges in the view would have been nice.
Positive section of review
Beautiful, old property which is clearly very loved and well looked after. We liked how it was two pubs as well, both offering different services and vibes.
Negative section of review
Nothing
Burton upon Trent, United Kingdom
Positive section of review
The hotel was clean and the facilities all looked modern. Staff was quite pleasant and helpful. The breakfast options were also adequate.
Negative section of review
Limited parking. That was the only downside.
Positive section of review
Staff were all very helpful and pleased. Breakfast had a huge choice and was a nice place to dine
Positive section of review
Quality accommodation. Spotless. So easy to get to Oxford centre.
Negative section of review
A little bit small but value for money
Positive section of review
Very welcoming spacious clean
Negative section of review
Very small lift
Positive section of review
Excellent food in restaurant
Negative section of review
Small ensuite - adequate but a bit of a squeeze
Positive section of review
Great staff, great food.
Negative section of review
Nothing
Positive section of review
location, breakfast
Negative section of review
It was quite hot so I would love to be able to adjust the temperature. Opening the window slightly or having AC could have helped a lot.
Positive section of review
Everything!
Negative section of review
The ceiling was unfinished but not sure was it meant to be like that..