1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Good Breakfast, the staff were very helpful, &friendly, Comfy bed, very clean room,
Negative section of review
The restaurant menu a little odd, only chicken or vegan options. No other option like any seafood /fish or meat dishes. Quite different, but if you are going to do that at least have the chicken Dishes outstanding, not dry, no flavourless, stayed 2nights & noted how empty The restaurant was in the evenings, but busy, busy for breakfast, maybe a lot of your guests feel the same.
Positive section of review
Location was very good- close to the railway station. Ease of picking up key.
Negative section of review
Nothing
Positive section of review
Friendly hostess, good location for Chepstow races. Excellent breakfast
Positive section of review
The food was exceptional , the staff were very friendly and helpful .
Negative section of review
An explanation of where to go to check in , when the premises is closed .
Positive section of review
Staff were incredibly nice and friendly and informative!
Negative section of review
The room was abit outdated and the price for kids menu is a pound few pence cheaper than adults and u can get more value for kids meals if u go to a chipper
Positive section of review
Lovely staff and breakfast and food in bar was good.
Negative section of review
The bathroom was in need of some modernisation. There was a large hole behind the toilet with exposed brickwork.
Positive section of review
Great service Nice ventilation Great food
Negative section of review
Showering in a slippy bathtub
Positive section of review
The staff was super friendly and helpful.
Bowness-on-Windermere, United Kingdom
Positive section of review
View from the hotel terrace was beautiful
Negative section of review
Parking per night charged £7.5 though in website it says £5, but usually, hotels do not charge guests for parking. The room was incredible hot and window opens for 2 inches, no fresh air, I have spent restless night. There is a fan in a room, but not much help if the window does not open . Must be air conditioner at least in 3 level rooms , price charged for such room £160 is not adequate. The shower head was leaking waste of water. The breakfast menu is very poor. There were ingredients for full English, but not much of a variety for other choices, for example, porridge or pancakes . It's not worth it for money to pay only for the view.
Positive section of review
friendly staff, very quiet,
Negative section of review
no bad feedback
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
