1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hosts were the BEST. Relaxed, helpful, fun. The location must be the best in Leverburgh. A little away from the Center with stunning views in all directions. Quiet calm and peaceful, like the whole area of western Isles.
Negative section of review
Nothing
Positive section of review
Lovely room excellent service from the restaurant food amazing waitress really nice nothing to much trouble would stay again and recommend to friends x
Negative section of review
Nothing
Positive section of review
The entrance and the room was pretty and that's all.
Negative section of review
Firstly, you have to find your way through a massive trailer park to get to the beach. The bed was the most uncomfortable thing I have ever had the misfortune to attempt to sleep on. Cheapest spring mattress money can buy. The hostess was rude and obnoxious when I complained about it and the fact I couldn't switch on the shower because I didn't know the switch for the shower is located next to the light switch in the bedroom. She then spent the next hour slamming every door in the establishment. I tried to cancel my booking for the second night the day I arrived but she refused to refund me. I checked out anyway.
Positive section of review
The location was right next to the beach and near pier
Negative section of review
The hotel was very run down and cold. We had obscure glass in the windows which was cracked. The bed was very springy and uncomfortable. The tea/coffee making facilities was on the the dressing table with no plug sockets. So had to move the kettle. They made no mention of renovation works being carried out but hopefully the hotel will be back to it's full splendour. We were woken up with deliveries around 5am and glass being emptied into a bin with people talking loudly. Also, the car parking cost £25 a night. So added to the cost per night, it worked out quite expensive.
Positive section of review
Clean and fresh and ideally situated for our needs.
Negative section of review
Nothing
Positive section of review
Clean, great location, very helpful staff.
Negative section of review
All was good
Positive section of review
Good location and quiet rooms
Negative section of review
They required a £100 holding deposit on top of money already paid that was not stated when booking. I am still waiting for the refund of that now
Positive section of review
Good breakfast great location
Negative section of review
Couldn’t drop our bags off nobody answered the door bell 12.30 ish
Positive section of review
Spa and bathroom in the room
Negative section of review
Room sides wasn't clean kids messing about with lift so it was stopping at every floor every time and knocking on our door n running early hours in morning
Positive section of review
Location
Negative section of review
When we went into the bar and asked for cocktails we were told by the manager that the mixologist wasnt in yet (it was 2.30pm) and they couldnt make cocktails till he came in. We had booked a table for 5pm for cocktails before we headed out and asked the manager if the mixologist would be in by 5pm and he said he wasnt sure so we didnt bother going back into the bar at 5pm we went elsewhere. We ordered food. Food wasnt right and had to be returned. Food was cold.
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