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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location beats everything, it is 11 out of 10. This is why I rated the hotel high, and we are happy with our experience there. Also the room itself was a bit above acceptance border, so it was ok. The street is wonderfully beautiful. You enjoy entering it and walking there. Nice pubs and restaurants. 5 minutes from the big metro station. 5 minutes from Hyde park, so you can take a 30 min walk through the park to e.g. Natural history museum, or 1 h walk to Big Ben through the city center via major attractions w/o the need to take the tube. You perceive the city just differently when living at that place: as green, spacious, calm, clean, gorgeous. Amazing.
Negative section of review
Long message below, but: if we got a chance to go back in time and choose a place to stay again, we would go for the same hotel :) Either prices went up a lot this year, or London is just pricey, but the hotel seemed to be very expensive. A year ago we paid 30% less for Way better 4 start hotel at Stockholm (further from center, but with great connection). The room was not big and not new, but generally ok, and with great view. It was on the 2nd floor, and I have a feeling we might have been lucky, since we have seen in other reviews the rooms below the ground floor level. Then. I understand the charm of an old building and accept its minuses, like breakfast smell in the room as if it were cooked next to your bed. But, new or old, it can always be cleaned with quality, which I did not see happening here. Same in the breakfast room. It is a cosy room, with another room next to it, where the cooking was happening. And it did not look clean, brr. Breakfast quality: thermos with tea and coffee in the most expensive hotel we ever stayed in, Welcome to London, baby :) orange and apple juice, milk which was ok. Some flakes, which you can put in cold milk to have a meal. Cheap bread that you can put in toaster, jam and I think butter. Thats it, unless you decide to eat English breakfast, made in that 2nd dirtyish room. And again, I have never eat such an oily English breakfast in my life. It was like everything fried, but then put a lot of oil or butter on top as well. Even if you ask scrumbled eggs - it is the same. 2nd brr.
Positive section of review
The rooms were very good, the mattress on the bed was firm but comfortable and the shower worked fine. All was clean and tidy
Chipping Norton, United Kingdom
Positive section of review
I like this hotel, it's shabby and run down, the swimming pool is closed and in disrepair but I like this hotel.
Negative section of review
Dirty and scruffy
Positive section of review
Receptionist friendly and helpful. Location was good, and room spacious Good selection for breakfast
Negative section of review
Something didn't feel right, not quite sure, may be decor didn't match the setting No VAT receipt available (essential for business travellers). Breakfast coffee terrible!
Positive section of review
Excellent experience right in heart of whitby..parking available. Brilliant veiws over harbour.
Negative section of review
Vintage Victorian so no tv or phone
Positive section of review
Arrived a bit early but allowed to use the facilities
Negative section of review
Nothing really
Burnham Market, United Kingdom
Positive section of review
finished to a high standard. elegant, lovely room.
Negative section of review
nothing
Positive section of review
Location, cleanliness, reliable staff
Negative section of review
Strict on check In time, not allow early check-in
Positive section of review
Quiet and good value
Negative section of review
Couldn't work out how to use tv
Positive section of review
Location
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