1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
To collect keys is very easy if you arrive to the station (it is just a few minutes from the station to the shop that open from early morning till late. I do not remember exact time - I think from 7 am till 11 pm? However, you need to leave somebody with the luggage if you arrive straight to the flat by a taxi. It is not a long walk from the flat to the station, but just a little bit annoying.
Negative section of review
Maybe keys can be left with somebody in the building?
Positive section of review
Staff were very helpful and accommodating. Room was small, but more then enough for one person. Location was very good, close to Paddington station. Also the room was very clean and surprisingly quiet. I did not need to use a kettle (there are lots of cafes, coffee places at the doorstep), but it might be a bit tricky as space is a bit tight for this (noticed a selection of tea and coffee)
Positive section of review
This is a lovely site and the owners were exceptional. Bedroom facilites very good. Good location to main railway and to tourist railways. We had a lovely stay and could highly recommend the site to anyone. Excellent breakfast.
Negative section of review
All good.
Positive section of review
Location is close to the railway station but we did not hear any railway noise. Also close to the shopping and dining facilities. Breakfast was lovely as was the staff.
Negative section of review
The weather might have been kinder.
Positive section of review
Location close to Victoria station, comfortable bed with kettle, tea and coffee. Good staff.
Negative section of review
The smell in the room was a bit damp. No luggage storage in hotel.
Positive section of review
Restaurant was excellent, roof terrace great vibe. Rooms were freshly decorated and clean.
Negative section of review
The bed mattress was serious old and was lacking any firm body support.
Positive section of review
Everything was local from the beach to catching a bus to town
Negative section of review
The only think we didn’t like was g to he beds were very uncomfortable, when you turned you felt the springs and all three adults commented
Positive section of review
Location great. (We were on a trip to the NEC)
Negative section of review
People above may as well have been in same room as us - we could hear literally everything. As an airport hotel this meant at all hours of the night. Same with people outside. Thinnest walls I’ve ever known in a hotel. Rooms/decor very dated. No iron. Staff abrupt to the point of rude.
Positive section of review
No breakfast was offered at the Hotel
Negative section of review
Rooms are too small, no place to move around even though it was a premium Deluxe room. Very congested room
Positive section of review
Location
Negative section of review
Poor customer service. And it is definitely not a 4 star hotel, 2 star would be appropriate.