1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was very close to the town centre and the docks which made it easier to find our way around. Even if it was above a bar, we went on Tuesday-Thursday so wasn’t too lively and actually enjoyed hearing the music at night. The staff were also brilliant and very friendly.
Negative section of review
Nothing.
Positive section of review
Good location and price. Owner/manager of apartment were after an issue we had, responsive and would also bring us a drying rack. The apartment was small but enough for 3 people in my opinion and had basics there but it was overall just in an acceptable condition.
Negative section of review
The apartment was not cleaned from previous guests when we arrived in the evening so they had to come and clean. We could not reach them, only Booking managed to. Stressful situation, totally unecessary. In the end they cleaned and changed bed sheets, said they were sorry and left us some chocolate. The washing machine had mold. Overall we had the impression things are not so clean or taken care of. The windows could not be open and it was loud enough not to sleep undisturbed. Also, some blinds at the window would have been great so that you don't get up as soon as the sun is up (before 7 a.m.). Bed and pillow were not comfortable for me but I guess this might be rather a preference for each person.
Positive section of review
Great location, close to lots of nice restaurants and the inner city, close to bus and train station. Cheap, clean. Checking could be better, maybe speak a bit slower to tourists if you have a heavy glaswegian accent ?
Negative section of review
Breakfast could be better, very limited choice. Rooms very small. Got 10 or more scam mails over booking.com trying to scam money from me. Even after notifiying booking.com nothing was ever done about it, no apology or an end to it. Still getting scam mails asking for rewiews ! Don't ever use this hotel if you value your sanity. Don't know what happens if you actually book with them directly, can't imaging them having my credit card details if they are so unprofessional.
Positive section of review
Room was well equipped with coffee, tea making facilities. Nicely decorated. Good shower. Good hot water! Excellent location in town with convenient hotel parking. Very good breakfast. Friendly service.
Negative section of review
Bed was a bit hard as were the pillows. Room was quite small and bathroom was tiny!
Positive section of review
Great location, excellent price and a very new capsule. Check-In process easier when it first appeared. There are no face-to-face staff
Negative section of review
There are not really enough bathrooms and toilets for this place when it is at capacity. The bathroom flooded on the first morning and of course there was no one around to help sort It out. However, staff were responsive on WhatsApp..
Positive section of review
Ideally located close to the town centre only a five minute walk plenty of places of Interest and shops
Negative section of review
Wasn't anything to we didn't like
Positive section of review
Location, facilities, cheap luggage storage rate per day
Negative section of review
The mattress seems old and the toilet is smelly
Positive section of review
Very clean, very comfortable and good value for money.
Negative section of review
Nothing.
Positive section of review
The best location for Cardiff main centre
Negative section of review
Nothing
Positive section of review
It was as expected comftable nights sleep