1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The bar staff, the wide range of drinks and the live music was just a few of the key things I enjoyed about the property. The bedroom and amenities was also very good, and the tv had Netflix which allowed to me log into my account and watch what I wanted.
Negative section of review
N/a
Derry Londonderry, United Kingdom
Positive section of review
This was a real gem of a place was very central but still out of the way and a great little area. The house was amazing and it had everything and more than we needed. It would be a great place for families and friends to stay
Negative section of review
There was nothing we didn't like
Positive section of review
Most importantly the staff were lovely, welcoming and cheerful. Our room was clean and tastefully decorated, very modern and spacious bathroom. The breakfasts were generous and the cooked breakfasts delicious. Thank you 😊
Negative section of review
N/a
Positive section of review
There was plenty of choice and the cooked breakfast items were hot
Negative section of review
Remove the 12.5 percent service charge from the bar and restaurant area People should have the choice to tip and not be told
Positive section of review
The room was clean and tidy and the breakfast was very good
Negative section of review
I do not see what could be better
Positive section of review
We loved everything; nothing not to like! Xx
Negative section of review
Nothing!
Positive section of review
Basic 3 star no character but did the job
Negative section of review
Expensive
Positive section of review
Hotel lovely and clean.Good breakfast.
Negative section of review
Staff unhelpful when asked to check lost property after my last stay as my grandaughter left her boots and was very upset , kept saying they looked but was only gone few mins, 1 woman on reception said would look herself in 5 mins but was still stood there 2hrs later. Had this problem before a friend of mine left something and she got told was handed to my sister but untrue as she didn't make the planned visit, head office got involved and they then gave her the property back.They really can't be bothered to look.So check everywhere before leaving as lost property room won't get checked.
Positive section of review
The beds were amazing and the food x
Negative section of review
I just found 1 of the bar staff a bit rude .
Positive section of review
Excellent value for money
Negative section of review
We just happened to have a room nearest to the outside wood burner. We did enjoy sitting by it in the evenings but the fumes from it often came into the room with the window open, so next time we'd ask for a room further away from it.