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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really lovely thought of every detail beautiful garden to relax in after a day at work and perfect weather so added bonus.
Positive section of review
Location very central. Nothing complicated to operate in the room. Very efficient room and laundry services.
Negative section of review
Room felt a bit lackluster. Corridors somewhat confusing.
Positive section of review
Very spacious room with a sea view, additional seating area was a nice alternative to sitting on the bed.
Negative section of review
Choice of breakfast could have included a simpler option such as beans on toast or poached / scrambled egg on toast.
Positive section of review
The location was perfect for us because we came with a dog and sherringham park was next door for walks .
Negative section of review
Our dog friendly room was awful dirty in need of decorating had a nasty smell not enough plug sockets no USB points outside area was very tacky decking was rotten table falling to bits window sills paint flaking and dirty we ended up changing rooms.
Positive section of review
Staff were very friendly, room was very clean and bed was comfortable
Positive section of review
Very good location,good food amazing scenery
Positive section of review
the style of the main foyer and garden room
Negative section of review
room not ready on time, main staff not very accomodating to this issue as it would make us late for an event we had planned, it took seeking a manager on duty to help rectify this issue.
Positive section of review
Good location, bustop just across road
Negative section of review
Quite noisy at night
Positive section of review
The view of the tower
Negative section of review
No air in the room only a little fan
Positive section of review
Nothing
Negative section of review
I requested a room with a view which I received, but was not informed about the live music which was happening that evening or to what time it would end. My room was overlooking the park on the 1st floor. Which also meant I was above the smoking area. The cigarette smoke smell overpowered my bedroom as well as the disturbance of the loud live music and the loud laughter of people in the smoking area. I requested some earplugs and the gentleman staff on hand wasn't sure what this was but supplied me with toothpaste and a toothbrush. The receptionist was helpful but after looking for the earplugs suggested that he come to my room to let me know if they had any, which I wasn't comfortable with as it was late. Then he suggested taking my phone number and call me instead. Again I wasn't comfortable giving my number out but had to as it was the only way to be updated. There was a card in the room which gave the hotel rules and details and said to dial '0' to speak to reception but there was no phone in the room. He also ended up coming to my room as well. which I wasn't comfortable with as a woman staying by myself. He helped me to move to a quiet room and allowed me to check this room and it was the only room left as the hotel was busy. I moved to the room, inspected the bed, and found a maggot on the side table to the bed, an unflushed toilet with fecal matter left in it, and blinds and windows that didn't open. these were my options to take a loud room or a messy room. I'm overall displeased with my stay here, I felt very uncomfortable and anxious which led to poor sleep after travelling to a funeral. The final straw was as I went to was my face the water was brown in the sink and after moving to the next room in the morning I went to shower and had brown dirty water coming from the shower also, the receptionist mentioned that they had a plumbing issue which had been resolved but they might be why.
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