1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing. The property was damp, mouldy and poorly ventilated. It was next to what I can only describe as a crack den! Grime everywhere, rips in furniture, shocking fixing of a hole in the ceiling. The above family also had similar issues. Whole property needs gutting.
Negative section of review
The condition of the property is awful! I could not use half the rooms because of awful damp. Damp on windows, damp marks on the ceilings, floorboards coming up and causing trip hazards. The smell of damp was awful. Absolutely awful property and I would never ever ever recommended it for anyone! The managers response to complaints was awful appalling. Essentially trying to bribe me with a small refund only if I wrote a positive review (which I'm guessing is why there are so many positives as they've clearly done it before). However I'm not easily bought! Disgusting property and disgusting behaviour from management. They've got an absolute cheek to charge so much and to call it luxury! DO NOT STAY HERE, YOU WILL REGRET IT!
Positive section of review
Yvonne was a lovely host - helpful and friendly. The location great for the station and the city. Good information in the room. Great places to eat close by, and a lovely walk up Calton Hill right opposite. Delicious whisky in the room.
Positive section of review
Convenient riverside location, nice clean apartment, and good communication with owner/manager. (no on-site staff)
Negative section of review
Can hear sound from adjoining apartments, talking, footsteps, washing machines etc. Neighbours weren't overly noisy but just be aware if you're upset by external sounds.
Positive section of review
walking distance to airport ( 10- 15 min), clean room, basic but adequate facilities,
Negative section of review
room is too small ( two single beds are narrow for average size people )
Positive section of review
Nice location, underground, shopping, buses close. Rooms are pretty big and bright.
Negative section of review
A bit noisy, the bathroom has a tipic scent, the beds are not that comfortable and pillows are flat.
Positive section of review
Really friendly and helpful staff. Hearty breakfast. Good location for exploring.
Negative section of review
13 tog duvet in June was just too hot.
Positive section of review
Comfy bed. Private room and great night sleep. Nice check out time.
Positive section of review
Location, surroundings, hospitality
Negative section of review
Internet needs improvement. Breakfast needs an improvement.
Positive section of review
Close to everything.
Negative section of review
Very good hotel excellent standard.
Positive section of review
Breakfast fantastic
Negative section of review
Stairs top floor no lift