1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It is stunning! The hotel, gardens were huge and beautiful. Rooms were spacious and all amenities there. It's very clean too. Receptionist and kitchen staffs were very sweet and helpful. The bathroom had an awkward smell, but we were immediately offered new room or them to fixed it.
Negative section of review
None.
Positive section of review
the staff is very polite, they create a nice atmosphere, clean very clean, the duvet covers and the sheets are always changed after the guest leaves the bed, I know hostels in London where only the sheets are changed, not the duvet covers
Positive section of review
The house is in a very nice region. We enjoyed the views on dock nearby. Everything was ok, the communication with host was smooth and friendly.
Stratford-upon-Avon, United Kingdom
Positive section of review
The location was beautiful 😍 excellent farmhouse with lovely owner and the other guests were smashing to talk to. Very enjoyable stay.
Negative section of review
Nothing!
Positive section of review
The friendly welcome, the lovely breakfast, the attractive room - lots of local information from the hosts
Negative section of review
Nothing
Positive section of review
Allowed early check in in due to large event round corner very friendly staff good location
Negative section of review
Paying a 3rd party company to park parking should be free for guests I know close to airport but should still be validated
Merthyr Tydfil, United Kingdom
Positive section of review
Very friendly staff and beautiful location
Negative section of review
The mimimal provision! No dressing gowns or towels provided for guests for use at the Spa. I checked with reception-£5 charge each for dressing gowns because "they get stolen"! So we had to walk the corridor to the Spa with towels from our room wrapped round us, then after a swim, had to use a wet towel to have a hot shower back in our room before dinner. Surely they could just charge a deposit or ask guests to return them at check-out? This felt so mean and spoilt the stay. The Spa pool was bare and more like a cheap town swimming pool. A few plants or decoration may have made it feel more special. The pool tiling was old and dirty looking especially around the jacuzzi. For the amount I paid per night, I expected a lot better than what we got. Breakfast was adequate-when you got served. But overstretched staff, however polite, meant that they didn't get the buffet food out for the start of the session and on the 2nd day, was very limited. The hotel is the only one in that area, and that obviously makes them feel they don't need to make any effort!
Grange Over Sands, United Kingdom
Positive section of review
The setting. The property was lovely
Negative section of review
Nothing
Positive section of review
Clean ,friendly,nice food.
Negative section of review
Nothing;
Positive section of review
Very good value for money
Negative section of review
Had to ask staff for juice coffee milk and cutlery