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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable twin beds in large,spacious room with plenty of storage space.Good shower.Buffet-style breakfast with reasonable choice.Amenable staff. Short walk through hotel gardens to seafront and town centre. Free parking.
Negative section of review
Disappointing evening meal.
Positive section of review
Amazing location, great staff, the buffet breakfast was really good too, nice selection. The reception staff were also very helpful and friendly
Negative section of review
Other guests were quite loud when walking down the corridor. Would recommend requesting a room that isn’t situated near the entrance of the hotel if you don’t want to be disturbed. The toilet was positioned in a very awkward spot which meant couldn’t sit on it properly.
Positive section of review
Location 200m from place of work for week. Apartment style suits me when working away. Pleasant garden courtyard.
Negative section of review
Wi-Fi didn’t work but sorted very quickly by remote team. Good job. Bedroom VERY light due to light blinds that let light through. Woken at 0430 due to early morning light. Said I would send a photo to support team by IM but number was blocked after I left and I was unable to send messages. Hence using this platform to respond.
Positive section of review
Good key access, Multiple Bathrooms, No parking restrictions, Close to bus stop and supermarket .
Newcastle upon Tyne, United Kingdom
Positive section of review
Location great ,helpful staff comfortable bed, nice and clean
Negative section of review
Room decor very dull and old fashioned, there were no bar meals available that night,
Positive section of review
Location as we were departing from Victoria Station
Negative section of review
It was all goodc
Positive section of review
It’s just a beautiful hotel and so unique
Negative section of review
I think it would benefit from spa facilities or something similar
Positive section of review
The location was wonderful.
Negative section of review
The breakfast was really not to our taste- but I suppose that may be individual. However we felt disappointed, especially for this money and especially given that it is a chain and we had been to other Hotels of the same type and had much better experiences. Also the fact that u had to prebook a 30min slot for the pool (although it was basically empty the whole day) was ridiculous.
Positive section of review
Quiet location
Negative section of review
Grubby and smelly. Unable to take key . Front door entry is broken electronic key pad and not the key box. Not maintained well and not very clean.
Positive section of review
Location
Negative section of review
Everything was good