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Great Yarmouth, United Kingdom
Positive section of review
The kitchen and bathroom were lovely, as was the downstairs toilet. Obviously, it's been updated recently. It's a shame about the rest of the house, tired looking and could do we a refresh of paint. Clean and tidy throughout, added touch of bath towels was good.
Negative section of review
If you leave tea/coffee ready available... don't forget milk! Little touches are what people remember
Positive section of review
Staff were really helpful. So friendly. Continental breakfast in with the price. What can we say. . We loved it. Watch this place.The amazing restoration will take time. But it will be amazing. We loved it ❤️
Negative section of review
It certainly isn't a negative. The bedroom was a bit tired. But me & my partner both love history. And this beautiful building is going to be amazing when completely finish.
Positive section of review
Location was amazing, 1 minute walk from Covent Garden, incredibly comfortable! The room was clean and staff very kind and supportive!
Negative section of review
Breakfast not really good but there's an amazing place for a proper breakfast immediately outside the hotel and the room was very small no place to hang the dress...
Positive section of review
Breakfast was lovely every thing you need and good service from the staff. Location good a nice walk to the town or seafront.
Positive section of review
As always, it is in an excellent location for leisure use - right next to the pubs, bars, and train station.
Negative section of review
The floors are creaky as hell - despite the ceilings being old-style 13ft high ones, we were kept awake all night as they creak terribly every time the occupant of the room above walks anywhere. We were also very disappointed as we paid a fair bit extra for a Superior Double Room with a lot bigger floorspace, instead of the cheaper Standard Classic. Yet the room we got was standard, or even small by any reading of it - indeed the fire evacuation plan on the wall showed it to be the smallest room on the floor - much smaller than all the others on the plan. (I took a photo of it as evidence, though I know some of the others will be the Family Rooms). I subsequently contacted the hotel on our return home, when I remembered we'd paid to go bigger, but they replied to state our room number was deemed to be a Superior Double. So be warned that they charge extra for Superior Doubles that are no bigger than any other hotel's bog-standard small rooms. Save yourself some money and stick to the Classic Rooms - there's virtually no difference. Oh and "Superior" also doesn't have any relationship to view amenity it would seem - we looked out inward, straight onto the dirty glass roof of the lobby ceiling bit - the worst view in the hotel probably 🤣😭
Positive section of review
Comfortable, friendly, clean. Location isn't too far from city centre if you use the footbridge.
Negative section of review
It is under renovation at the moment. Just a little inconvenience but not too much
Positive section of review
Location great for the University; the room was very good; staff were very friendly
Negative section of review
The shower was on the dribbly side, rather than being powerful and the control made it guesswork as to the right temperature. It would have been good to have a choice of coffee at breakfast.
Newcastle upon Tyne, United Kingdom
Positive section of review
Room was clean and check in easy. Good central location
Negative section of review
Rooms are stuffy, even with the climate control air vents (it's not aircon), tried first night no improvement. Windows do open but weather didn't allow for a good breeze. However reception were able to provide a fan on request however didn't improve room temp much even with only fan on/window open second night
Positive section of review
The space and the privacy
Southend-on-Sea, United Kingdom
Positive section of review
Professional staff.
Negative section of review
It could be modernised