1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything, staff, breakfast, rooms, inside all the different sitting area. Staff can’t do enough to help. Such a great place. Would recommend to all my friends.
Negative section of review
Even meal was disappointing. Soup was powdered soup.
Positive section of review
great tenant who contacted us prior our arrival to make sure all is good. The room was large and confortable. Very quiet.
Positive section of review
Room (301) was very nice, with wooden beams and an electronic fireplace. Staff was helpful. Easy access to the tube
Negative section of review
Not the nicest area. Breakfast was ok, but not great.
Positive section of review
Had a double bed room but was with the son so they happily put us in a twin room
Negative section of review
Breakfast was a choice between pan au choc or toast
Positive section of review
Stayed there before. Nice and close to the place we needed to go.
Negative section of review
We booked the hotel based on their location and that they had a pool. But when we arrived they told us we could not use the pool as my child was too young. If I had known that I would not have booked. Also the bathroom floor looked like it needed a clean. And the complementary body wash was completely empty. This is the second time we have stayed there and I had this same problem last visit.
Positive section of review
Lovely staff. Really lovely place. Close to lots of walks
Negative section of review
N/A
Southend-on-Sea, United Kingdom
Positive section of review
Very dog friendly, great views and close to the pier.
Negative section of review
Booking.com says it has parking (it was in the filters when I specifically looked for properties with a car park). In fact we had to use the multi storey car park. But were limited by the shopping centre opening hours to when we were able to leave. That was almost a disaster as we needed to be somewhere before 9am!
Positive section of review
Comfy and clean WiFi is fine
Positive section of review
Guy on reception was helpful
Negative section of review
The place was really quite poor,wall paper hanging off,some of the lights wasn't working.quite a disheveled place ,door hanging off hinges.reasly needsa update.
Positive section of review
Great location
Negative section of review
Public area could do with a lick of paint