1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our stay was for one night only - I would have loved to stay longer, the room was large and very comfortable with an exceptional view across fields and hills. The locals in the bar in the evening were very friendly and it was an added bonus to meet Sam nd Archie!!
Negative section of review
Maybe a little more training for the staff who served breakfast would be a good idea although she handled some demanding customers with great tact and diplomacy
Positive section of review
Excellent location in the heart of the town. Friendly staff. Really good breakfast, best we have had in our stays in Bath. We liked the ginger shots, fresh fruit and hot breakfast cooked to order.
Negative section of review
Bathroom could have been a little cleaner. Parking is expensive in the city centre. Some street noise at night and toilet in the lounge area is down a steep spiral staircase so not for anyone with mobility issues.
Positive section of review
Room was roomy, clean and comfortable. The staff, well welcoming lady, was friendly and helpful.
Negative section of review
It was a bit run down. The shower was awful with no power whatsoever. It was just ok for quick wash but washing hair would have been impossible. I thought £100 for a night was expensive when it was literally just a bed. No catering at all and you had to drive to the nearest restaurant!
Positive section of review
It’s close to where I need to be for work and there are nice shops and eateries around
Negative section of review
I was going fees an “upgrade from a double room to a room with twin beds” which I declined as it doesn’t feel like an upgrade to me and I don’t find the twin beds very comfortable. Despite this, when I got into my room I found the “double” bed was still in fact 2 twins pushed together. Uncomfortable night sleep, but apart from that the hotel itself is reasonable value for money
Positive section of review
Ease of access, a very convenient local pub and an excellent breakfast.
Negative section of review
Nothing
Positive section of review
The apartment was spotless with beautiful decoration throughout.
Negative section of review
Not Applicable.
Positive section of review
Everything was perfect for the days we were there
Negative section of review
There was nothing we didn't like
Positive section of review
Great location in a beautiful village.
Positive section of review
Good accommodation and location.
Negative section of review
A word of caution. If like us you have an emergency when staying there. Do not expect any leeway from the owner regarding any refund or partial refund. My husband is terminally ill and we booked a last minute holiday here for 7 nights. Sadly we had to leave after 2 nights and he is now in hospital. After many discussions with the owner there was no offer of any refund in spite of these extenuating circumstances. Very disappointing that greed won over kindness.
Positive section of review
Facilities
Negative section of review
The bathroom was extremely dirty. I have sent an email outlining my concerns and received no response.