1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The gentleman who opened the door for me (I arrived later than scheduled, though I did let them know as soon as I was able) was very courteous and helpful, even carrying one of my bags up to my room. The bed was comfortable, and the room spotless. Very convenient for the airport bus.
Negative section of review
In a phone call earlier, I had been promised an upgrade to a room with a window on the first floor; certainly, I got the room with a window, but had to climb 3 flights of stairs to get to it. I'm 76 and have a heart condition ... Also, the heating went off shortly after my arrival, and the only bedding was a summer-weight duvet; no extra blankets were provided. Temperature in Aberdeen that night was -1°, I was too cold to get any sleep
Positive section of review
Cleanliness, location in Edinburgh, knowledgeableness of the staff, comfort of the room, facilities of the room.
Negative section of review
It fulfilled my needs well. No complaints or negative comments.
Positive section of review
Great location, nice staff, very nice touch to offer a glass of Prosecco in the evening to guests.
Positive section of review
The location was great, the food was excellent, and the staff were super!
Negative section of review
It would have been helpful to have had some suggestions when booking about possible parking places.
Positive section of review
Very expensive for rather basic, dated accommodation.
Negative section of review
The price was too high for the quality of accommodation
Positive section of review
Close to everything pub excellent
Negative section of review
Walls abit thin
Positive section of review
Friendly and helpful staff.
Negative section of review
Access and comfort of beds could be better.
Positive section of review
Closeness to the airport
Negative section of review
Do not book this hotel if you have to get up for an early flight. Claims the rooms are well soundproofed but this is not the case. Was in a room above the bar and had loud music way too late.. Reception were no help at all.
Positive section of review
Loved the peaceful area
Negative section of review
Had to be out the hot tub at 10
Positive section of review
Amazing stay as always.
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