1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is excellent, but the car park is limited and expensive. There should be reference to a cheaper car park on the other side of the hotel. The breakfast was excellent, but otherwise the food menu is limited, portions are smaller than before and quite expensive. Last orders in the restaurant and for room service is at 9.30 pm and food service closes at 10 pm. For early departures, there are no breakfast options. The restaurant gets over-crowded and busy with groups travelling. Other customers at the hotel must sit and eat in the small bar section with a wide screen mostly on sports (soccer) channels.
Negative section of review
I had booked a room with king-size bed, fridge, laptop safe and balcony. There are no rooms with balcony and also got a room on the noisy street side, not park side. There was a small safe, but no laptop safe and no fridge. The room cost also included bathrobe and slippers that were not in the room and were not provided by the hotel. The management blamed Booking com and agreed to refund only £20 per night. No refund for not having breakfast upon early departure. The manager of the reception, Peter was rather rude and inattentive. This has happened before, too, when my restaurant meals were charged to my room although I paid for the in the restaurant. That led to a long exchange with the hotel to sort out the overcharges..
Positive section of review
Lovely receptionist who was amazing on arrival. As she noticed I was travelling alone, she offered me a double bed as opposed to the twin room I had originally booked. The room has the little extras you need on a short trip like water bottles, coffee machine, toothbrush and toothpaste, shaving kit, apples in the room! All those added extras were fab.
Newark upon Trent, United Kingdom
Positive section of review
We had a perfect stay at Tumbleweed Cottage. Shaan and Sef were wonderful hosts and nothing was too much trouble. Our dogs were welcomed too. Highly recommended, especially for the fabulous breakfast!
Negative section of review
Nothing!
Lytham St Annes, United Kingdom
Positive section of review
Great apartment ideal for 2 people + pooch, nice and clean and comfortable good location over the road to beach.
Negative section of review
Nothing
Positive section of review
A nice little apartment, with everything you need in terms of facilities .
Negative section of review
The windows were very unclean, which was a shame, as the view from the apartment was fantastic, and spoiled by this. Also, there was some very noisy building work going on next door, which made it difficult to relax, and dust coming in the windiw from it, causing concern about breathing this in, as I have COPD, and had I known about the work, I would not have booked the apartment.
Positive section of review
Close to tube stations Well stocked self serve breakfast
Negative section of review
I would of loved access to a kitchen down stairs but was not a big problem !
Positive section of review
Excellent rooms, great staff, excellent restaurant.
Negative section of review
It is on a busy road which we knew before we booked. Traffic noise is minimal if you close the windows and put on the air conditioning.
Positive section of review
Manoj Excellent hospitality
Positive section of review
very clean and well run
Newcastle upon Tyne, United Kingdom
Positive section of review
Nothing
Negative section of review
Fake location, rude staff and dirty place