1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, not to far away centre and attractions. Reasonably priced and kept clean and tidy. Easy to find and quiet at night, minimal noise so good nights sleep.
Positive section of review
The locations was perfect and our castle view made the whole stay seem like a fairytale. The staff were lovely and very helpful.
Negative section of review
There was nothing I didn’t like about the property.
Positive section of review
Excellent staff particularly Chelsey, the guest relation manager , really friendly professional person !
Negative section of review
Nothing
Positive section of review
Very clean & comfortable,everything needed for a family break,loads of games for the children
Positive section of review
The staff went above and beyond for us. The location was really good and was very comfortable.
Positive section of review
I love the location the staff and the food. There is a really good selection of cocktails to.
Negative section of review
Unfortunately there was a guest in the room next to ours that was rather loud. Slamming doors running in corridor and shouting a lot. I must say this though once we alerted reception it was dealt with swiftly due to the time of night
Positive section of review
Other than the outside which provides lovely photos, we liked nothing!
Negative section of review
Room was filthy, breakfast was awful
Positive section of review
Location and staff
Negative section of review
Bathroom basin was blocked - I have reported it
Positive section of review
Nothing
Negative section of review
Everything
Positive section of review
Nothing
Negative section of review
Food stairs windows don't open started taking down ceiling outside our room woke us up