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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I felt really at home instead of in a guest house. Perfectly situated for walking to and from Theatre, The Hoe, The Barbican area and city centre. Lovely breakfast and all necessary items in my room. Very comfortable stay for my 60th birthday break.
Positive section of review
Pros - Close to the Hydro and Restaurants - Rooms were spacious for the price - Staff were friendly and held conversations well - Continental breakfast was good - Rooms were clean
Negative section of review
- Toilet door wouldn't close in my room but as I was the only person in it, that wasn't a deal breaker. - Warm food at night was just pizza, perhaps something like chips can be introduced to the menu at some point for a little variety
Positive section of review
Excellent location in the centre of Littlehaven, very convenient. Free parking in the car park which was very near by.
Negative section of review
Had a minor concern which was resolved directly with the hosts who were very helpful and answered our questions immediately
Positive section of review
The location was good. Facilities were in good order. Sizing of the rooms were good.
Negative section of review
The lightening and blinds were broken but a maintenance person came out to fix this the second day of my stay (whilst I was at work). Whilst the location was good, the flat over looked the MCR Oxford Road railway photos of which should be included in the marketing. The flat wasn’t entirely clean (mould in the fridge, glitter on the random throws..) generally the wear and tear in the flat is very noticeable and could do with a refresh. You can see where the refresh has been done but a different colour of paint has been used. All reported, but cleaner not sent around. Certainly did not use the fridge and ended up getting takeaways to avoid putting food in the fridge. Also, was unable to fully use the TV as the BBC iPlayer / prime etc was logged into other people’s accounts and you couldn’t use or log out of their accounts.
Positive section of review
Location excellent Cleanliness good but checking under the cushions on the seats
Negative section of review
Nothing
Positive section of review
It's refreshingly different from the usual corporate chains.
Negative section of review
The somewhat threadbare stair carpet could really do with replacing (it's been like that for a few years now!). The room was very hot even though the window was open and the temperature outside fairly cool.
Positive section of review
Staff very helpful and accomodating , brilliant location
Hemel Hempstead, United Kingdom
Positive section of review
Excellent value spotless Nd clean
Positive section of review
First Class as always
Negative section of review
Everything
Positive section of review
N/A
Negative section of review
A lot of damage and stains. Electrical and water issues during stay.