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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was well equipped with a nice lobby bar, 2 restaurants and a pool. The room was great, the kids really enjoyed sleeping on the fold down bunks. The buffet breakfast was great. The staff were very helpful organising our room for another night and the man working in the lobby was great and also very helpful. We were able to leave our luggage until we flew out at 11pm the day we checked out. The hotel was also easy to get to Legoland (Windsor) from. We caught an uber for 35 pounds from the hotel.
Negative section of review
The room did not have aircon (had a unit but seemed to only work as a fan, not air conditioning). The windows were unable to be opened therefore the room was quite hot. We also had an 'air port view room' but could not actually see the airport/run way. Although next to the airport, the hotel is not able to be walked to from the airport. However, it was easy to catch one of the local busses from the Heathrow Bus station - just a few stops away.
Positive section of review
Property was clean and good value for money. Unfortunately we had to leave for a ferry and didn’t have the included breakfast. Our host provided a lunch pack to take as an alternative. Room was very cold but host responded very promptly and addressed the situation satisfactorily.
Negative section of review
The only twin room was very small and not really suitable for two friends travelling together. There was no common lounge to use at all - the alternative on a cold, wet and windy day was to sit in tiny bedroom. Host was not available on arrival but returned promptly.
Galgorm, United Kingdom
Positive section of review
Great location, amazing breakfast, clean & spacious room. Incredible host, going above & beyond for every request & small detail.
Positive section of review
Great location in a beautiful setting- friendly helpful staff- clean quiet and comfortable and great value for money
Positive section of review
Beautiful location, lovely mansion , big bedrooms, new bathrooms
Negative section of review
Early days as the hotel just re-opened a few weeks ago. No hot water in the evening but they got a plumber in and it was restored. No help for us to carry suitcases up the stairs.
Positive section of review
It was very clean and well appointed, staff were great
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
Location was great, the kitchen is beautiful!
Negative section of review
A little bit noisy at night
Positive section of review
Fantastic location Fantastic breakfast
Negative section of review
The toilet being right next to the landing as wasnt soundproof Room a bit small
Positive section of review
The pool & studio, bar
Negative section of review
Needs a bit of updating
Positive section of review
good room but no view
Negative section of review
no water to drink