1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were great and breakfast at The Malthouse was excellent. Great location and free parking. The bed was very comfy and the bedding was nice and fresh.
Negative section of review
The bathroom was very dated and had some mould in. The water wasn't hot enough for a bath so we had to boil the kettle several times. The whirlpool on the bath didn't work. The carpets in the hallways could use a good wash.
Positive section of review
The friendness of lisa and paul nothibg was any trouble
Negative section of review
One pub a bit noisy at one night near by
Positive section of review
Reception staff amazing. Food great.
Negative section of review
The room was not what we paid for. Manager in restaurant came across rude and arrogant.
Positive section of review
That it was close to the centre
Negative section of review
They tried giving us a different room all together. There was no mirror And one of the window didn’t open. The owners then took money out of my account without my permission (bare in mind I didn’t stay at the property at all) I just booked. And after telling them they still took money.
Positive section of review
Nice hotel for short break
Negative section of review
Not enough tables for breakfast,
Positive section of review
Location was perfect
Positive section of review
Very good experience
Negative section of review
A bit expensive
Positive section of review
good breakfast.
Positive section of review
Location
Negative section of review
Decorating was poor, shower had no power and no drinking licence
Positive section of review
Nothing
Negative section of review
Small room, noises from the room next to mine, steep stairs.