1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was great with only a 5 minute walk to Baker Street station. There were also lots of restaurants around. Breakfast was classic English and delicious and for a London hotel the rooms were quite big!
Positive section of review
Breakfast was great, cooked and served to a time of our choice. A novel way of doing things but it worked really well.
Negative section of review
There was nothing we didn't like.
Two Dales, United Kingdom
Positive section of review
Beautifully decorated, spotless and extremely well equipped. Super comfy beds Quiet area, great views.
Negative section of review
N/A
Positive section of review
clean well equipped room easy access instructions great value for money
Negative section of review
it was all fabulous
Positive section of review
The room was clean and they gave us extra pillows when we requested them
Negative section of review
There was a function on until 1am; loud music and people enjoying themselves, it would have been nice if we could have been advised on the website that they hold functions, because I would have booked somewhere else. There were no facilities to make tea or coffee; the breakfast was greasy and the coffee was awful.
Positive section of review
The location was ideal for the concert venue next door.
Negative section of review
The rooms looked nothing like those on the website. Everything was run down and the bathroom was disgusting. There was left over soap bottles in the shower along with black mould along the grout and the whole thing looked like it hadn't been cleaned in a very long time. The radiator was broken in the room coming into the bedroom and it made the room extremely warm (at least there was a fan). There was awful stains on the wall behind the bed which was also broken on one side making it difficult for two people to share it and there was a lingering smell. As well as this we had to wait outside a vape shop for the host to come and take us to the property and was no one in the building to speak to regarding this. With this there was no contact information to speak to anyone regarding the room or a change of room.
Positive section of review
Very close to everything. Pleasant staff.
Positive section of review
Close to where we needed to be
Negative section of review
No TV Not every room had sockets or lamp by the bed
Positive section of review
Clean , tidy and quirky
Negative section of review
Bedrooms were very hot and could have done with a fan in the room
Positive section of review
Location
Negative section of review
Room wasn’t clean, no hot water friday or sat soon shower after a 6 hour drive and no shower before we went to the wedding! Breakfast no tomatoes for the 3 breakfasts we were there and no bacon on the Monday.