1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really enjoyable stay, excellent location and the room was clean and quite modern. Shower was very good, and it had a bath - although we didnt use it. Easy to access too after hours, and the staff were very pleasant and friendly. Also excellent value for money.
Negative section of review
Only slight issue was the beds, they were on wheels and moved a lot, and probably not the most comfortable but still got a perfectly adequate sleep.
Positive section of review
Nice relaxing atmosphere. The facilities were superb. All the staff were very nice from check in to check out.
Positive section of review
The staff were very welcoming and friendly and the food was really tasty. Exceptional value for money!
Negative section of review
For the money I paid it’s very difficult to be critical, so I won’t.
Positive section of review
Great location. Beautiful hotel full of charm and character. Staff were great.
Negative section of review
The kitchen closes early (8:30pm) and the late night menu is limited, although the food is good.
Positive section of review
The property was amazing and the aesthetic of this property is beautiful
Positive section of review
Lovely hotel, great food, lovely staff.
Negative section of review
Room 11 is next to the kitchen extractor which was quite noisy
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, room, staff, bar
Positive section of review
The location was great.
Negative section of review
Up-graded our room and was very dissapointed . 1970s furniture, postage stamp size t/v and no dvd player, room was very cold and had to request a blow air heater. The evening meal choice was very limited and breakfast was well below par for £10 per head, luke warm at best. The decor all over the hotel was well dated, we had a bucket/bowl outside of our room as the ceiling was damaged and letting in water. I booked a table for an evening meal for the day of arrival only to be told that it was not on the system and we would have to re-book we did not but after we arrived home found that we had been charged for a table for two.
Positive section of review
Self contained
Positive section of review
Everything
Negative section of review
Little dark in dining room