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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything very accessible and spacious. As for location, it is perfect, close to the high streets, supermarkets, cafes, restarants etc. The hotel is also very close to the Birmingham Symphony Hall, a venue that is literally next door to the hotel, where I had booked a ticket to see a concert. I stayed at this same hotel last year too when i saw a concert at the Utilita Arena building which is also very close, so close in fact that I could see Utilita building from my hotel window.
Negative section of review
Nothing to say here really as there wasn't anything i could think of that I didn't like... it was just the perfect hotel. I can only speak from own experiences though. Actually, I wasn't going to bring this up but I suppose if there is one thing that concerned me a little was the last time I left my room, (this was on the day i was leaving and about to check out), this was room 506 just for reference, the black plastic thing that you scan your card against to get inside the room, had fallen off. I literally opened my door to leave the room and as I did this, the black plastic casing thing just fell off just like that. I picked it up and saw that I could clip it back in place much like the lid of a television remote where the batteries go, you can just clip it in place. I have no idea if that's a common issue with the hotel or not or if it was just my particular room 506. It was probably just a little loose. I should have mentioned this down at reception when I checked out but forgot. I didn't think it was too big of a deal in any case, like i said, it looks like the thing was just a little loose that's all.
Kirkby Lonsdale, United Kingdom
Positive section of review
The breakfast was excellent and while the rooms and furnishings were oldish, they were exactly what you would expect from a country farm B&B. Pauline as the host was wonderful and extremely friendly and hospitable. I would recommend it to anyone
Negative section of review
Nothing really.
Positive section of review
Very clean and spacious room, we even had a conservatory! The beds are to die for! Like a firm cloud. Lovely setting, close enough to Lancaster but far enough to feel like you're out in the "country"
Negative section of review
Nothing.
Positive section of review
Room was comfortable and large with lovely outlook. Hosts were very friendly. Breakfasts were excellent.
Negative section of review
It was a bit out of town and rather a long walk uphill. We did have a car but unfortunately it couldn’t be used into down because roads were closed due to the common riding taking part in the town during most of the day.
Positive section of review
Nice lobby. Near enough to places. Clean. Comfy beds.
Positive section of review
Well located for access to facilities in Frome
Positive section of review
Great decor and had a nice feel about it
Negative section of review
The location and the cleaning were awful. Very unclean and damaged everywhere in my executive room. Then the music playing until 12pm really didn’t help.
Positive section of review
Peaceful comfortable landlord very nice
Negative section of review
N/A
Positive section of review
The restaurant staff were nice.
Negative section of review
Reception staff member was trainee, no one on hand to help her out which was frustrating. Coffee machine advertised wasn't in room although they did source one for me, (but I shouldn't have had to ask.) Very little light in room due to wall about 1ft from window, no view apart from wall....photo attached. Dinner was ok but small portions, the salmon was a joke, about 1" cube of salmon. Way overpriced.... 3 course with a mediocre bottle of sauv-blanc and Irish coffee was £111! for 1 person. Breakfast was plentiful but poor quality, bacon like leather, fried eggs and scrambled eggs way overdone. Borderline inedible
Positive section of review
Leaving it
Negative section of review
Being there
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