1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stratford-upon-Avon, United Kingdom
Positive section of review
The breakfast was excellent, good quality ingredients. We had the full English …no room for anything else! We ate dinner in the restaurant both evenings and was excellent. Good beer in the pub too. All round good place for a few days break.
Negative section of review
Only a minor point is that if you are a light sensitive sleeper ,you may need to take an eye mask as the curtains aren’t black out, or the sun enters via the edges.
Positive section of review
Excellent location, clean, confortable and big bedroom. Besides that, location was also a plus. Really close to anything and you could just walk around the city. Totally worth it staying there.
Negative section of review
Wi-fi connection wasn't working great inside the dorm. My bed was near the window, far from the "center" of the room, it was quite bad. But in reception or kitchen, that was good.
Weston-super-Mare, United Kingdom
Positive section of review
The food was excellent and the staff friendly. The position of the hotel was good. They accommodated me having a dog very well with waitress service at meal times
Negative section of review
When I arrived the lift was broken so they changed my room to the second floor as I have a mobility problem. This was at the back of the hotel with a view of the coaches and what looked like heating ventilators which was noisy. The room was not pleasant and needed an update. On the second day they told me the lift was fixed, only for me to get stuck in it for ten minutes. This was not pleasant as I have asthma. I was rescued and then told the lift would be out of action for two weeks. If I could have moved hotels I would have. Having to go walk up the stair to the second floor was a nightmare and resulted in a lot of pain.
Positive section of review
What an amazing hostel right by the SWCP. A hostel how it should be with wonderful dorms, a shared kitchen and brilliant staff that encourages story sharing.
Positive section of review
It has the best location, near to all attraction spots in Edinburgh. Staff are so helpful and friendly. The room is quiet and clean. Keep it up. Cheers
Positive section of review
It was very clean and the location was great. Staff were very friendly especially in the cafe which we visited a couple of times.
Negative section of review
Nothing negative to say about the property or the stay
Positive section of review
Customer service was excellent. Dining room service superb. Comfortable bed helped. Slept well.
Negative section of review
Only downside I didn't receive my morning alarm call. Apparently I wasn't the only one.
Positive section of review
Room was clean and location was good with a nice view
Negative section of review
Breakfast options should have been better
Positive section of review
everything about this place was fantastic
Negative section of review
nothing
Positive section of review
The staff
Negative section of review
Bed. Uncomfortable but they did change the mattress. Also found n empty carrier bag under the bed from a previous stay? Although the date on the receipt was 2 weeks previous.