1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious, clean and comfortable in a fabulous location. The staff were extremely helpful with medication we needed to have refrigerated.
Negative section of review
Nothing.
Dalston, United Kingdom
Positive section of review
Spacious, bright, quiet, comfortable bed. Great to be able to walk to the river in minutes, and have so many facilities on the village.
Negative section of review
B
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were lovely and dodgy theor best under trying circumstances.
Negative section of review
Understaffed. Couldn't get lunch and chefs were absent quitting or in dispute. Room had a smell of damp / foist. Bed wasn't particularly comfortable, seemed like an old and old fashioned sprung mattress. Breakfast was busy but service was overly shambolic with no basic control measures on place. Boiler broke so a hotel full of guests had no hot water for a morning shower.. Location is great. Staff tried so hard but its old, poorly managed and ill suited to the modern age. Stick to premier Inn et al. This is out of date, tired, paint peeling and in need of real investment 😢😥
Hemel Hempstead, United Kingdom
Positive section of review
Everything was perfect, nice staff and clean and comfortable room.
Negative section of review
Few more facilities
Positive section of review
Very nice staff ,excellent service
Positive section of review
Huge garden, historic background.
Negative section of review
Internet & TV susceptible to weather
Positive section of review
great Location great apartment
Positive section of review
Clean, friendly, lovely food!
Positive section of review
Clean comfortable
Negative section of review
Small, compacted, tv hardly works
Positive section of review
Location
Negative section of review
I tripped over the ledge at the front door and twisted my ankle