1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A light, spacious and surprisingly quiet apartment. Large balcony seating area, although we didn't have the weather to use it! Conveniently located within walking distance of the city centre. Pool/table tennis table was a bonus!
Negative section of review
Unfortunately there were lots of small issues which added up. Lack of cutlery, plates, kitchen utensils etc. (we had to buy our own cutlery as there were so few items provided!). Laundry had been left in both the washing machine and tumble dryer. 3 of the 4 inflatable beds deflated! Stained sheets and bedding. Broken toilet seats, door handle and wardrobe doors. Curtains didn't fit the windows. No information pack, so finding out wifi code, how to use washing machine, what to do with rubbish etc. required more effort than it should have done. Many of these issues have been raised in previous reviews, so it's disappointing to see that no action has been taken.
Positive section of review
Location was good. Cooked breakfast was very good. Staff pleasant and attentive, especially in the restaurant at breakfast . Nice pool and jacuzzi. Reasonably priced bar drinks
Negative section of review
Room was very dated with items such as telephone and hairdryer yellowed with age. Bed very soft and sagging and could do with replacing. ‘Shower’ over the bath is only a wash hair hand held style which is not particularly high up for 5’10/6’ tall people. Thin walls with inconsiderate neighbours on our second night …. Let’s just say they left little to the imagination, but I do appreciate this isn’t down to the hotel
Positive section of review
I thought the keyless entry was pretty cool but not great if your device battery dies.
Negative section of review
Brown stains on the bedding, marks all over the place.
Positive section of review
It was comfortable, the location was great, and the staff very helpful
Negative section of review
N/a
Positive section of review
Breakfast nice and staff fab..perfect location
Negative section of review
Rooms look a little worn, curtains ripped. Bit noisy as near main road
Positive section of review
Good location and food was really good
Negative section of review
I was a bit disappointed in our initial room, very small and not what we had booked. We were quickly given a bigger room and this was much better
Positive section of review
Location location location
Negative section of review
It was a little stuffy, could do with a fan.
Great Yarmouth, United Kingdom
Positive section of review
The location
Negative section of review
Got a back room
Positive section of review
Convenient
Negative section of review
Nothing
Chapel Saint Leonards, United Kingdom
Positive section of review
Location
Negative section of review
Very dirty and lots of pet hair; mold on shower glass doors, grease on extractor fan, no porch