1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Milton Damerel, United Kingdom
Positive section of review
We have stayed a few times. We love the houses as they are home from home. Mainly: -Excellent self-catering facilities (dishwasher included!) -Comfy beds -Spacious rooms -Towels provided -Parking outside the property makes packing/unpacking easy -The Swimming pool is a good size (need your own towels for that if you aren't a member or you can hire them) -Entertainment (we hadn't expected that) -They had a mobile escape room which was good fun and affordable (we aren't members so had to pay but it was only £5 each) -They provided more dishwasher tablets upon request -The wifi worked well in the house we had (other apartments less so in the past but this time it was great) -The setting is beautiful with peacocks, a river running through the middle and it's generally really quiet - Lots of interesting places are within a half hour drive such as Bude and Bideford (which has a Factory Outlet on the outskirts)
Negative section of review
Nothing major but for feedback purposes: -The toilets in the swimming pool get a bit flooded by the the shower -Some staff seemed a bit less knowledgeable about activities -One person was a bit unprofessional about not knowing the schedule in how they responded -It was hard to find out the schedule of activities and then sometimes they didn't do the activities at that time (e.g. Easter hunt - no-one showed up) -It would be helpful to have a manual for the oven as it was a bit embarassing when we couldn't seem to work it and had to ask as there is no brand name on there to search online. I gather others have also struggled as none of us have an oven with a defrost option on it and there are only symbols, not words on the dials! None of these factors would put us off going again.
Positive section of review
we have been told to move upstairs the next day because of a water issue in the apartment, so we had to pack again after we had already unpacked, carry our heavy luggage all the way up.
Negative section of review
unexpected maintance issues
Positive section of review
Close to shops train station ,have. Stayed here 4 times ,friendly staff nice and clean,good breakfast
Positive section of review
Staff friendly Room clean & comfortable Location good
Negative section of review
Couldnt get anything to eat at restaurants after 9 pm
Positive section of review
Great location. Breakfast over the road was amazing.
Negative section of review
Nothing 😁
Positive section of review
Comfortable accommodation at a very reasonable price
Royal Tunbridge Wells, United Kingdom
Positive section of review
Lovely decor and very good food
Negative section of review
Service in restaurants was pretty slow. Ok if you like long meal times!
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent stay
Negative section of review
All great
Positive section of review
It was great
Positive section of review
Excellent