1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent breakfast and good evening meal although a bit pricey. Staff were very attentive and efficient. Great old worldly atmosphere, however it would have completed the picture if the log fire was burning! Our room was spacious and comfortable.
Positive section of review
Really poor service from staff had room cleaners trying 3 times to get into the room prior to checking out as if they wanted us out asap
Negative section of review
As above
Positive section of review
Room was amazing, leisure facilities were great and hotel staff were fab! Nice breakfast. Couldn't fault it!
Negative section of review
Loved everything
Positive section of review
Great service with friendly faces and a breakfast to die for! Highly recommended.
Negative section of review
Nothing
Positive section of review
Room was great with everything you’d need, although bathroom a little small.
Negative section of review
No room service later in the evening/overnight
Positive section of review
Clean and plenty of room, fantastic for price right in the town centre
Positive section of review
Location,very comfortable with very good staff
Negative section of review
We upgraded our room,the views from our upgraded room ( plus the roof top) very very good. We did not like the executive lounge, we tried one breakfast, but it was like being in quarantine or detention and is not for us, we ate our second day breakfast in the main breakfast room which had a good “Hum” and atmosphere.
Positive section of review
They cheap and close to the town centre
Negative section of review
It snaps me, when you book a hotel and they then message once you have paid and inform you half the facilities are not available🤬. The hotel is very Spartan, if you only intend to sleep here then no issues.
Positive section of review
Close to Heathrow.
Negative section of review
I hate paying for parking when I've paid for a room too. Its just a tax on people choosing to stay there. A small fee should be added on cost of room. Certainly less than the £12 parking charged for overnight stays.
Positive section of review
N/A
Negative section of review
All OK