1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Dinner and breakfast were excellent and the garden in the evening heaven after a full on day at a funeral. Waiting staff very good. It was lovely and quiet in the garden room. Other guests considerate.
Negative section of review
Arriving very tired and we are pretty aged, we found the beds were made up as a double and nobody offered to change it for us so we had to turn to and sort it out. Luckily I bring my own bedding because of stiff back so that helped. Could have done without the hassle at that stage of the day.
Positive section of review
The room was nice and airy, plenty of toiletries and beverage making stuff. The breakfast was value for money with plenty of choices. Nice quiet location.
Negative section of review
Some of the surfaces in the room were very dusty, especially behind the wall mounted TV. Which was above the kettle and cups. The TV reception was really bad.
Positive section of review
The breakfast was lovely and the staff were nothing but friendly! Especially the ones serving breakfast! The pool/spa facilities were lovely also!
Negative section of review
The small note would be that the bathroom light had no switch (From what i could find) and the sensor went off after a few seconds. But I can't fault them too much on that! :)
Positive section of review
Location excellent and the rooms were light, airy and spacious. There was a good selection for breakfast which satisfied all of us.
Negative section of review
One room was booked in the correct name, the second room booking initially couldn't be found and took some time to be located which was a bit stressful. Also had to double check payments at check out as again there was a bit of confusion over one room. And one barman didn't know how to make a GIn & Tonic from the drinks menu!
Positive section of review
Spacious apartment, location easily accessible on foot or by bus/tram. Plenty of crockery and towels
Negative section of review
Apartment was tired and in need of a little restoration. Blinds broken in one bedroom letting the light flood in, broken wine glass, needed cleaning
Positive section of review
Staff were excellent and the rooms were perfect. Snap bang right in the middle of the city center.
Negative section of review
Everything was perfect
Positive section of review
Great room, good service and quality food in the restaurant. All sensibly priced.
Negative section of review
Not much really, would be good to know that it's important to book the Bistro even if you are a resident guest as they do cater for a lot of external diners.
Positive section of review
Very good location, easy to go anywhere
Negative section of review
Very difficult to get keys to open the apartment when checking and check out. We have to walk away couple streets to find the shop to get the keys from. This is unfriendly for the people who unfamiliar with the area. There was no light 💡 in one bedroom, the owner didn’t fix it, instead to offer an extension cord to cross the corridor to plug in outside the bedroom which is an unsafe practice and potentially dangerous if trapped down by the electrical cord. The window curtains string in the living room and a handle in the bedroom needs to be replaced.
Positive section of review
Great hotel, friendly staff, good food
Negative section of review
NA
Positive section of review
Excellent
Negative section of review
Broken shower door