1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast wad good, dinner was great. Room was good except for the noise at 5am. Blackout curtains didn't work much. Staff were brilliant, went above and beyond. Overall a good stay, would recommend.
Negative section of review
Woken up at 5am by annoying noise, maybe from road. Also sun flooded the room as black out curtains didn't close well.
Positive section of review
Central position, walking distance to all amenities. We stayed in an executive room which was a good size and comfortable. Towels were really good, soft and big.
Negative section of review
Only items that needed to improve were the pillows; I didn’t ask for them to be replaced so hard to know if they would have been.
Positive section of review
Location excellent. Being able to check in when room ready was excellent arrangement. Staff helpful, lovely hotel
Negative section of review
Paid for 3 course dinner first evg but not told it was buffet. No meat at all left. No plates avail. No menu or signage to say what food was.
Positive section of review
everything is good, except soundproof. I could clearly hear what people nearby were talking about
Positive section of review
Great room overlooking Oulton Broad. Good food and service excellent.
Negative section of review
Nothing
Positive section of review
Could view car parked in Arun View parking area from room.
Negative section of review
Access through bar of property or over flat roof and fire escape past air con units. Bed not comfortable. Safety light in room was distracting. Sound of trains through night. Ventilation poor.
Positive section of review
Its location was very gd easy to get to places
Negative section of review
Windows didn’t seal when they fixed it we couldn’t open it cause it was sealed shut lights were very dusty and we struggled with steps and stairs and cleaners chucked all clean sheets on floor to change other rooms outside our room making it difficult to get out of room
Positive section of review
Beautiful house. Really great location.
Positive section of review
Everything else top notch
Negative section of review
No access to the HDMI connections in the room. TV brackets covered the HDMI connection behind the TV which was very inconvenient.
Positive section of review
Clean
Negative section of review
Bit small but suited our needs nonetheless