1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fabulous accommodation which is spaciously open planned with lovely rural views. Every little detail has been well thought out and beautifully presented to provide all the comforts of home. Very generous in provision of welcome biscuits, cake, wine, toiletries etc.
Negative section of review
The bed was a little small but in fairness we are used to a superking!
Positive section of review
Lovely people, both on reception and in the breakfast room, so friendly and helpful. We loved our room which was very spacious. Fabulous, big bathroom, very useful dimmed lighting in it for overnight trips to the loo.
Negative section of review
The room was a teeny bit on the warm side overnight but this is a very minor grizzle
Positive section of review
Everything was excellent from check in and the rooms. We even received some drink vouchers as we explained we were celebrating a birthday which was very much appreciated. Would definitely stay again
Negative section of review
The bar closed at 10pm which was quite early for a Saturday night even though there were a number of tables. Bar tender that was on was not very welcoming
Positive section of review
It was so lovely and clean for one, and it was very homely and cosy, as it says in the title! We stayed with our dog and there was plenty of space and plenty of facilities.
Negative section of review
Nothing, it was perfect.
Positive section of review
all very good, hotel easy to find and in the centre of the town - Use Cutty Sark as the nearest UnderGround on the DLR
Negative section of review
Missed the milk in the room on 1st night but was provided when I asked and provided on all other nights.
Positive section of review
Good tariff, located in a quite nice neighborhood, easily reachable via bus&Tube
Negative section of review
very small room
Positive section of review
Lovely property (or was before the refurbishment started) and in a great location.
Negative section of review
There is ongoing building/refurbishment work taking place. The restaurant is closed so no food is available, including if breakfast, even though I paid for bed & breakfast. Was informed by email about 3 days before the stay that the restaurant was closed. Requested a refund for breakfast through booking and was told to email the general manager. I did this but after 3 weeks had no reply and no refund. The same applied to the rest of our group who stayed there.
Positive section of review
The breakfast was good
Negative section of review
It would have been good to have a choice of egg rather than just scrambled..but it was hot and tasty.
Positive section of review
clean and friendly
Negative section of review
nothing
Positive section of review
The location
Negative section of review
Lift not working Booking . Com said the price included breakfast, but in fact it didn’t. We had to pay for it
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