1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Booked a taxi but the company let me down so the receptionist booked a taxi which the hotel use and they responded very quickly. The receptionist booked for it to pick me up didn’t remember my name told driver to look out for me which he did. The taxi driver was very polite as well. Thanks 🙏
Positive section of review
Everything! Brilliant breakfasts, room was great with a lovely shower! Paul & Lawrie looked after us fantastically from the moment we arrived.
Negative section of review
Nothing, everything was great
Positive section of review
Really liked the location and the staff were very friendly and accommodating. Breakfast excellent for us as vegetarians.
Negative section of review
Nothing.
Positive section of review
Excellent location within walking distance of the Waterfront and the centre of Liverpool. Parking under the hotel.
Positive section of review
Location was ideal. Room was clean and maintained and staff was hospitable and friendly.
Negative section of review
The room window did not open fully leaving the room stuffy however there was air conditioner
Positive section of review
Beautiful house and location. Very nice and helpful hosts. Lovely room.
Negative section of review
Nothing. I was happy.
Positive section of review
The staff at reception were so friendly and very helpful
Negative section of review
The bar staff were rude and bar shut at 10:45 on a Saturday night wouldn’t give residents a drink considering we paid £900 in the restaurant wasn’t impressed
Positive section of review
Friendly welcome lovely breakfast parking on site
Positive section of review
Balcony and view
Negative section of review
Noise from the downstairs kitchen all night until you closed doors banging I assume from the chef moving around?
Positive section of review
Location
Negative section of review
The dated look and stale smell especially in the corridor areas