1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Glyn Neath, United Kingdom
Positive section of review
We had to book this in a hurry as the place we had booked had unexpectedly closed. At first site it seemed a very lively pub on a mainish road and the lady behind the bar was very busy. However Natalie proved to be a very helpful hostess and she showed us to our room which was large with a good sized bathroom. Natalie was very quick in reacting to any requests. The pub quietened down at a reasonable hour and we had a good nights sleep. We didnt have breakfast so cant comment on this. For a stay of a couple of nights it was fine.
Negative section of review
The lower car park had a lot of broken glass and some rubbish which wasnt ideal when parking vehicles.
Positive section of review
The flat is absolutely stunning and it’s the best BnB I’ve ever stayed. Beautifully designed, well-equipped, and you have everything you need here during the stay. Location is excellent, 5mins walk to Gloucester Road tube station which is in the most convenient piccadilly line. We are a family of 4 adults and it works perfectly for us for 2 double rooms and a sofa bed. very comfy. It’s spacious, we have plenty of space for 3 big suitcases and other stuff. Highly recommend for family!
Positive section of review
Great location, lovely decor and spotlessly clean. Called the helpline number and, since we still could not get in when instructed, a very helpful girl came and helped us. Once we were in there is a keycard that can be used. It would be good to have a card each though.
Negative section of review
Check-in system was difficult for us to understand. We were on the way home from holiday and I had used up all my mobile data so could not access the email which was not sent until mid-afternoon when we were already in transit to Oban. On the booking confirmation a PIN number was given which I thought I could just type in when we got there. It turns out the PIN was nothing to do with access to the accommodation. I knew there was no kettle etc from other reviews but they should rethink this. Also no glass/cup in bathroom but luckily I still had a takeaway teacup in my bag.
Positive section of review
Very central from Lime Street station, and Albert Docks, easily walkable hotel location.
Negative section of review
Nothing
Positive section of review
Room, facilities and helpful staff especially at golf shop. Good choice for bearkfast
Negative section of review
Dinner could have been better
Positive section of review
great location near albert dock and city center. friendly staff and good breakfast.
Negative section of review
building work near hotel meant having to keep windows shut to reduce noise
Positive section of review
The room was decorated in a unique style which was a refreshing change.
Negative section of review
No lift but it's not that kind of property
Positive section of review
Really nice staff, very friendly, good evening meal and breakfast.
Negative section of review
Although clean, the bedrooms will be soon ready for decorating
Positive section of review
Comfortable stay good food pleasant staff
Negative section of review
Pillows too hard
Positive section of review
Nothing
Negative section of review
Everything