1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were efficient and polite. My bathroom was fairly new, clean and a good size. I just thought the bathroom needed a shelf for my wash bag. The room was rather small but ample for a solo traveller. Plenty of storage and desk surface within the main room. Parking on site was available all through my weekend stay and good value at £10/day as a resident of the hotel.
Negative section of review
Room was a rather tired and needed an uplift. The shouting workmen on the new building next door at 7am on a Saturday! - right next to my room up on the 2nd floor as they were working at that height. No respect for adjacent hotel guests. Not however the fault of IBIS plus I did have my window open for fresh air.
Positive section of review
Our hotel booking was last minute. The hotel was great with a lot of history. Value for money. Very clean rooms and friendly staff. Free car parking and about a 20 minute walk to the main part of town. Great cafes close by - recommend the South-east Coffee for breakfast. It was fantastic.
Negative section of review
The room did get quite hot overnight even with our window open. The bed itself was comfortable, however the pillows were very lumpy and need replacing.
Positive section of review
Great location, so much in short walking distance, Perfectly equipped with all that you need
Negative section of review
A little noisy but to be expected on a main high street
Positive section of review
The entire property was very clean with well equipped kitchen.
Negative section of review
Nothing.
Positive section of review
I didn’t have breakfast, location was not bad
Negative section of review
Staff was friendly
Positive section of review
Good location, easy access.
Negative section of review
Some things in the kitchen weren't too clean. Central heating didn't work, so electric fan heaters only. Fine in summer, luckily.
Positive section of review
very helpful and welcoming
Positive section of review
The room was comfortable
Negative section of review
There is a really lovely bar and patio, which was closed for a private function. Residents had to cram into the small upstairs bar with no windows. The staff could do to cheer up, and perhaps smile once in a while? Charming comments such as As you can see the main bar has a private function. If you want a drink you will have to use the bar upstairs" - Really? We found the pub down the road much more hospitable.
Positive section of review
Very friendly staff.