1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location and so convenient for the O2. Breakfast was nice, a little overpriced for what it was though.
Negative section of review
Don't think the cost of room was warranted.
Positive section of review
Beautiful grounds. Pool and gym. Great atmosphere in the historical building. Nice size room which was clean.
Negative section of review
Service in the main dining room wasn’t smooth. The wait staff kept getting the tables muddled and didn’t seem to know we had a booking or where we were supposed to be eating. The housekeeping staff weren’t doing a great job. Dirt and dust behind the shower door, kept forgetting daily replacement of items. Forgot to service our room one day. I suspect it’s down to inadequate training, they all seemed quite young.
Positive section of review
The staff were delightful and really helpful The food excellent, especially the evening meals in the bar
Negative section of review
Nil
Positive section of review
Rooms were small but daily housekeeping was excellent.
Positive section of review
Funky look and feel. Good size room. Clean
Negative section of review
Location a bit soless
Positive section of review
Good value, well located for Canary Wharf.
Negative section of review
Intensely purple room, facilities very worn.
Positive section of review
Friendly warm welcome. Great location
Negative section of review
Nothing
Buckinghamshire, United Kingdom
Positive section of review
The staff were great , great area ..
Negative section of review
The owners don’t actually care about the place . When I stayed , they had 11 staff when the new owners took over now down to 4 .. the two people who run it are a credit but the owners above them don’t care and just want turn over .. profit before anything else .. spoke to other guests and lot more stories of dirty sheets , no toilet roll etc …my room had no electricity when I arrived so 8.30pm apart from main light . All other rooms are dirty and they couldn’t find the fuse box’s to see if the switch has tripped ?
Positive section of review
Good breakfast
Negative section of review
Nothing