1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just about everything, great location. Victoria Station, AO Arena and food courts all very close. Room good, clean and comfortable with a good shower. Breakfast was good and a nice selection.
Negative section of review
Drinks in the bar a little on the expensive side.
Positive section of review
The staff were superb, nothing too much trouble . We ate in the restaurant in the evening , food was delicious plenty of good beers to choose from too
Negative section of review
breakfast not starting until nine meant I missed out unfortunately
Positive section of review
The room was centrally located, clean, quiet. All facilities were properly working. Communication via whatsapp with staff was reliable.
Negative section of review
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Positive section of review
So good to see a classic Victorian hotel being improved and brought up to date for the current times
Negative section of review
More work still needed on the outside but this all takes time & money Going the right way
Positive section of review
Location is perfect, and hotel is very quiet, breakfast was perfect, and staff as well!
Negative section of review
It is an quite old hotel, and it requires remodelling (except bathroom).
Positive section of review
The women on the reception, especially Nicky, were always very pleasant and helpful.
Negative section of review
The quality and capabilities of the dining room staff was dismal. Delays between courses were unacceptable. It seemed as if the staff had forgotten we were there on a couple of occasions, especially during dinner. The mattress in our room was old and uncomfortable.
Positive section of review
Very nice clean and comfortable property. Lovely bathrooms.
Negative section of review
A little difficult to find initially! Very little outside space.
Positive section of review
Everything except the size of the room
Negative section of review
A larger sized room
Positive section of review
good hotel and covenant parking
Negative section of review
good all round trip
Positive section of review
Nothing
Negative section of review
The room shocking