1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely little breakfast treats and chocolates and biscuits. Netflix was great and the bath.
Negative section of review
Nothing.
Positive section of review
The rooms are cosy, neat and homely Nora, Sebastian and Rajid are exceptionally pleasant.
Negative section of review
They need to improve on their menus. They should provide a variety of menus They need to practice inclusion and diversity in their menus both breakfast and dinner. A buffet breakfast would improve their ratings
Positive section of review
The hotel is always nice and clean and the staff have been friendly in the past.
Negative section of review
A guy opened the door while me and my partner were being intimate, we are pretty busy with kids and this is why its talk me long to complain, but i used this hotel a lot and have spent a lot of money here, i feel apprehensive to use it again, really disappointed.
Positive section of review
Great location, friendly and efficient staff. Comfortable hotel.
Negative section of review
This is the second time I stayed, I expected my room to be larger - like on my first visit - I thought I'd booked the same room?? Also, my room smelled of fresh paint. Not a massive problem, but I prefer 'no smell'!
Positive section of review
Great location and great value for money
Derry Londonderry, United Kingdom
Positive section of review
Lovely atmosphere and gorgeous food
Positive section of review
Hotels is in a good location
Negative section of review
Hotels is very dated
Positive section of review
Room has a private bathroom
Negative section of review
There is no WiFi access, The lights in room 1 flat C kept turning off, so I had to keep turning them on in the main with box. The bedding has not been changed or washed, and I know this because I booked it twice in one week on different days and the beddings were the same.
Positive section of review
Clean and comfortable
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
Nothing good to report. The poor attitude of staff, the violation of privacy by hotel staff leaving me feeling vulnerable as a woman staying there on my own. The maintenance work carried out outside my window until gone midnight despite complaining. I fed back when I checked out and got no apology, and have emailed them to follow up before leaving a bad review and had no acknowledgement. Terrible hotel and will be actively telling guests I have coming to my wedding in a few weeks to cancel reservations