1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Staffs are fantastically fantastic. Security personnel very helpful and engaging The checking staff (Ema) is nice and personality towards guests are great with us and arriving guests. she even help with the knowledge of the environs offering us maps for guidance. Thanks guys we are definitely coming back with the whole family. The takeaways shops are near by and staffs helps when requested. Tea and coffee machine in the lobby was a great big onus in this property. Please keep it up!
Negative section of review
Absolutely Nothing. All is great, please.
Newcastle upon Tyne, United Kingdom
Positive section of review
Hotel reception is really nice with a lovely bar area but the rooms are a little scruffy with scuffed walls, old carpets, single glazed windows and the door handle had some kind of googey thing all over which wasn’t great! Beds really comfortable and bathroom very clean except the black mould sticking out of the tap.
Negative section of review
Quite loud at night to be expected given location. Hotel reception is really nice with a lovely bar area but the rooms are a little scruffy with scuffed walls, old carpets, single glazed windows and the door handle had some kind of googey thing all over which wasn’t great! Beds really comfortable and bathroom very clean except the black mould sticking out of the tap. Fire alarm went off intermittently for an hour or so at 7:30 on Saturday morning.
Positive section of review
Ideal location, arrived by train and visited ABBA Voyage in evening. Was room only so cannot comment on breakfast/ restaurant.
Negative section of review
Our stay was perfect! Room very clean, beds super comfortable, bathroom extremely clean. A very quiet hotel and great location for us.
Positive section of review
Owner was lovely only needed them once. Like how close it was for everything I needed. Nice warm welcoming feeling
Negative section of review
I honestly can't say anything let me down
Positive section of review
Extremely welcoming and helpful staff, who are always willing to help.
Negative section of review
N/a
Positive section of review
The staff dealt well with an issue with our food.
Negative section of review
The shower was difficult to turn off
Dalton in Furness, United Kingdom
Positive section of review
Lovely building and laid out well
Negative section of review
Nothing
Positive section of review
Staff cannot do enough to help
Negative section of review
Lift was extremely slow and another not working. However, reception were very apologetic and explained in process of repair
Positive section of review
Situation
Negative section of review
The Hotel advertised specialising in sea food , the menu was very poor and contained only a limited list and no fresh shellfish.
Bury Saint Edmunds, United Kingdom
Positive section of review
Beer Food