1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful place, very well looked after and fitted out. We had tea coffee and bread left for us. Just an over all lovely experience and the owner is so friendly. Highly recommended
Positive section of review
nothing - apartment looked nice in the pics but as per our response in the below - we didnt get in and had to leave to find other accommodation for a family of 4
Negative section of review
Took 2 hours to go through the check in procedure, after hours of comms to the team they sent the details by e mail 3 times - the email never arrived - they could not just copy the email into the chat for us to enter. I thought I had been scammed and in the end due to time constraints and appointments I had to book another hotel for the family as we were left on the side of the road in blackwall london - THe whole experience cost me more that £600 extra to put the family up in a nearby hotel = losing my booking and cost of the apartment which we never saw - customer service is poor and the check n process trusts no one ... never again .
Bowness-on-Windermere, United Kingdom
Positive section of review
Lovely clean rooms, very central. Great place to stay. Will be booking here again in the future.
Positive section of review
Everything inside the apartment was great, other than the lack of view out of the windows.
Negative section of review
At the entrance of the apartment block, there was dog excrement, which wasn’t the best welcome I’ve had. I also did not like that one of the neighbours kept putting their pram outside the door of my apartment, blocking the way of my visitors and I. That is also not good health and safety practice.
Positive section of review
Very welcoming. clean comfortable, beautiful rooms and delicious food.
Negative section of review
All good
Positive section of review
Breakfast good. Kitchen our of action so couldnt get food that night
Negative section of review
Staff a bit standoffish.
Positive section of review
It was clean and elegant and breakfast was great!!!!
Negative section of review
The tv was almost fixed to the ceiling
Positive section of review
Location was excellent for Terminal 5.
Negative section of review
None
Bishops Stortford, United Kingdom
Positive section of review
Not much . Bed reasonably comfy.
Negative section of review
Long black hairs on bed. Shower poor - sprayed everywhere but where I wanted it . Road noise unbelievable , was awake all night . Also lots of noise from passers by . Real budget accommodation . Room generally scruffy.
Positive section of review
Central to Broadway and clean
Negative section of review
Nothing really