1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Hotel Location is fantastic as it is located very near to Lpool Street which offers multiple train options. The staff were extremely friendly and nothing was too much for them. Bedroom and bathroom size very generous and the view from the 19th floor was exceptional. the
Negative section of review
The Spa swimming pool area was far too hot and humid no air circulating, could not last more than 20 minutes relaxing.
Bowness-on-Windermere, United Kingdom
Positive section of review
We upgraded to a balcony suit the view was perfect Lyn was so helpful and polite on reception she should get a pay rise unlike the other two girls they were unfriendly and made you feel they were doing you a favour checking you in not good. All other staff good.
Negative section of review
The first room we were put in was very small but clean. The issue was the walls were very shabby patchy looks like damp areas. Some staff poor on reception.
Positive section of review
The place where it is situated is outside of town without a feeling of 'away-ness'. The rooms are very nice and big with the heating a massive boost.
Negative section of review
There is no explanatory detail in the rooms, so all is a bit of a mystery and hit and miss to figure out. The shower as an example was fixed, but we still don't know how it works.
Positive section of review
Lovely welcome from the staff. Great recommendation for dinner at the local Italian restuarant.
Negative section of review
Breakfast was OK, not great.
Positive section of review
The hosts were friendly and the breakfast was good.
Negative section of review
We needed to walk uphill for 40 min to reach there. Drivers won't have this problem.
Positive section of review
Location was good, parking was cnvenient
Negative section of review
Pillows and lack g a top sheet
Positive section of review
Wonderful views and food, very friendly
Negative section of review
A better choice of tea bags in the room
Grays Thurrock, United Kingdom
Positive section of review
Breakfast and excellent service.
Positive section of review
Breakfast very good
Negative section of review
Could do with a door at the bottom of the stairs to stop the noise from the bar coming into the upstairs rooms
Positive section of review
Staff were very nice, location was very good too, if we come back would like downstairs room
Negative section of review
We were in room 5, was noisy with the fans from the kitchen going all the time and doors banging