1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Helier Jersey, United Kingdom
Positive section of review
I arrived very early in the day and my room was not yet available as check in was 3 o'clock. I left my luggage with reception while I explored the town of St Helier and came back later in the day to complete check in and was pleasantly surprised when I asked about my luggage that it had been placed in my suite. On my day of departure I was on an evening flight and my checkout was 12 o'clock, reception looked after my luggage during the day while I was out exploring the Island. The breakfast team were polite and welcoming and whenever I was in the lounge the staff would ask me if I needed anything.
Positive section of review
Breakfast was lovely. Could do with more drink varieties. Staff were lovely and polite. Bar was well stocked. Our room was comfortable and clean.
Negative section of review
The shower in the room is a health and safety issue. The water runs out of the shower tray and all over the bathroom. We had to put towels down to soak all the water up. This was really the only issue.
Stratford-upon-Avon, United Kingdom
Positive section of review
Excellent location. Great facilities. Brilliant having parking. Walking distance of everything to see in Stratford including the theatre
Positive section of review
Staff was well trained and friendly. Facilities were clean and well maintained.
Negative section of review
Nothing.
Positive section of review
Lady who ran who ran it was really nice and polite would stay there again
Positive section of review
The ability of breakfast staff to work well under pressure.
Negative section of review
The appearance of an otherwise stylish bedroom was ruined by a dark brown and scruffy divan base which could easily have been covered by an inexpensive divan valance or wrap. I can live without a spa bath(who cares?) Or a monsoon shower(instrument of torture) Coffee mugs in bedroom had been lazily rinsed -unhygienic. -this complaint was dealt with quickly. Lovely high standard breakfast. High quality public areas.
Positive section of review
Hotel was well situated, clean and staff where great
Negative section of review
A little over priced but staff did make up for that
Positive section of review
Staff where amazing and very helpfull
Negative section of review
nothing
Positive section of review
Convivial kitchen and dining room.
Negative section of review
Few toilets. Complicated when the establishment is full.
Positive section of review
Location and look of the exterior
Negative section of review
It was dark inside, a bit tired