1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were so friendly, the room was to cosy, quiet, clean. Bed so comfortable. The food was anazing. The breakfast was the best we have ever had. So fresh and hot.
Negative section of review
The is nothing that we didn't like.
Positive section of review
The staff were friendly and polite and breakfast very good value. Everything was as expected and location particularly good. We had an enjoyable stay. Thank you.
Negative section of review
Room a little small as we were in the top part of the hotel and therefore we had a sloping beam just above one side of the bed which we had to keep trying to avoid. Also there was a damp smell in the room and think it was from the sink and the toilet could do with looking at as the water was running constantly. Probably only a simple job of adjusting the ball cock! However this did not detract from the overall comfort of our stay.
Positive section of review
Great location, friendly staff and spa facilities were clean
Negative section of review
Beds were uncomfortable, woke up with a tight and sore neck both nights from the pillows. The bathtub kept flooding up when trying to shower and shower was very awkward to use. Couldn’t turn it on without being blasted in the face with water.
Positive section of review
Friendly and helpful staff. Lovely view across to Wales.
Negative section of review
No signage that we could see when approaching from the indoor market down the steps. Dark entrance. Not welcoming. Poor signage to reception
Positive section of review
Lovely staff. Great room. Great location. Dog loved it.
Negative section of review
n/a
Positive section of review
Fabulous individual rooms. Great breakfast option.
Positive section of review
Err...there was hot water in the shower
Negative section of review
Everything. Didn't provide anything other than old mattresses. Mean-spirited to not even stock toilet paper
Positive section of review
Hotel was modern but with a twist
Negative section of review
Depending on the floor, could be a number of stairs to tackle
Positive section of review
The room was clean
Negative section of review
Misleading advertising of a full English brekky. It was actually continental and yoghurts in fridge were weeks out of date, there was a milk that was 4 days out of date. Only toppers of bread left, the fruit was very dried up, 1 1 small instant sachet of coffee left when it said there would be a coffee machine. No instruction on how to check out or where to leave the key. Hot water did not work for a shower when we wanted one.
Positive section of review
Location
Negative section of review
Nothing