1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was spacious, clean and comfortable. The bathroom was amazing - huge bath and lovely shower. We had dinner in the restaurant and breakfast the next day and all the food was really good. All the staff were very friendly and attentive. We had a lovely stay. Would definitely stay again.
Negative section of review
Nothing really. Parking could be a bit of an issue but we were lucky and got a space right outside.
Positive section of review
Easy to find, perfect location for what we needed and right outside warerstones so even bigger thumbs up. Beds comfortable, lovely bathroom and shower was great. Breakfast was lovely. My little girl didn't want to leave!
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location staff where amazing facilities where all good food and drink was lovely room was clean and spacious with everything needed
Positive section of review
Breakfast excellent, hotel with charm, location close to Bath center, staff welcoming, location rural and away from all urban nuisances
Negative section of review
Mattress could have been firmer
Positive section of review
Lovely decor and wonderful atmosphere. The staff are excellent and really make guests feel welcome.
Negative section of review
Nothing to dislike about this hotel.
Positive section of review
Room clen tidy and comfortable just a little too warm. Breakfast was most excellent.
Negative section of review
Room rather hot for me.
Positive section of review
We were in the attic and it was so cool and comfortable.
Negative section of review
They don’t have clothes lockers
Positive section of review
Location. Large twin room. Excellent spa facilities.
Negative section of review
Breakfast seemed a bit chaotic. Items missing from buffet such as butter, marmalade- some eventually appeared. Requested fried egg came covered in ground pepper.
Derry Londonderry, United Kingdom
Positive section of review
Great location, clean room, comfy bed.
Negative section of review
Could have done with aircon and the light in the bathroom goes off while you are showering as it is on a sensor.
Positive section of review
Dog friendly
Negative section of review
I don’t mind checking in at the bar, however, the sticky floors don’t set a good welcome! Feels dirty from the first impression. The room was ok, realised the lightbulb was missing when I switched the side lamp on and it didn’t work. Complimentary drinks on the desk but one of the glasses had been used and not washed!